Customer Success & Sales Associate

FASTSIGNS #390401; Beckley (WV); On-site; USD 24,000 - 50,000; Full time

Job summary

A leading signs and graphics company in Beckley, WV, is looking for a Customer Service Representative to be the first point of contact for customers. This role involves assisting in preparing estimates, providing solutions through emails and calls, and building long-term relationships with clients. Candidates should have a high school diploma and preferably some customer service experience. The position offers growth opportunities in a vibrant industry with a focus on customer satisfaction and problem-solving.

Qualifications

• High school diploma or equivalent required.
• Customer service experience preferred.
• Must be willing to complete a background check.

Responsibilities

• Serve as the initial contact for current and prospective customers.
• Interact with customers via various communication methods.
• Prepare estimates and ensure timely order deliveries.

Skills

Clear communication

Active listening

Organizational skills

Problem-solving

Sales experience

Education

High school degree or equivalent

Job description

A leading signs and graphics company in Beckley, WV, is looking for a Customer Service Representative to be the first point of contact for customers. This role involves assisting in preparing estimates, providing solutions through emails and calls, and building long-term relationships with clients. Candidates should have a high school diploma and preferably some customer service experience. The position offers growth opportunities in a vibrant industry with a focus on customer satisfaction and problem-solving.