Part-Time Retail Customer Service Associate

Family Dollar; Beckley (WV); On-site; USD 13,776 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A nationwide retail chain in Beckley, WV is seeking a Customer Service Associate to provide an excellent shopping experience for customers. Responsibilities include assisting customers, managing transactions, maintaining cash security, and keeping the store clean and stocked. Preferred qualifications include a high school diploma and prior customer service experience. This position may require lifting heavy items and providing support in various store tasks. The role offers benefits like medical insurance, retirement plans, and educational assistance.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet physical demands.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well‑stocked and recover merchandise.
• Receive merchandise and help with unloading trucks.
• Ensure a positive, safe, and respectful environment.
• Maintain cleanliness throughout the store.

Skills

Customer service experience

Ability to lift 30-50 lbs.

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

A nationwide retail chain in Beckley, WV is seeking a Customer Service Associate to provide an excellent shopping experience for customers. Responsibilities include assisting customers, managing transactions, maintaining cash security, and keeping the store clean and stocked. Preferred qualifications include a high school diploma and prior customer service experience. This position may require lifting heavy items and providing support in various store tasks. The role offers benefits like medical insurance, retirement plans, and educational assistance.