Customer Success & Revenue Operations Manager

Workerbee; United States; Remote; USD 95,000 - 140,000; Full time

Benefits offered by this job

Earlier visibility into opportunities

Better-fit introductions

Access to meaningful work

Job summary

A leading talent connection platform is seeking a Customer Success & Revenue Operations Manager. In this remote role, you will align customer success and revenue operations to drive growth, optimize processes across various systems, implement tools like Salesforce, and analyze revenue data for opportunities. Ideal candidates should have a strong understanding of revenue operations frameworks and experience in SaaS metrics. This position allows you to make a significant impact while working meaningfully with diverse organizations.

Qualifications

• Strong understanding of revenue operations frameworks.
• Experience with SaaS metrics and customer lifecycle management.
• Ability to streamline processes and improve system efficiency.

Responsibilities

• Align customer success and revenue operations to drive growth and retention.
• Optimize processes across CRM, billing, and customer lifecycle systems.
• Analyze revenue data to identify opportunities for expansion and efficiency.

Skills

Understanding of revenue operations frameworks

Experience with SaaS metrics

Streamlining processes

Tools

Salesforce

Gainsight

HubSpot

Job description

Title: Customer Success & Revenue Operations Manager

Location: Remote

No C2C or third-party submissions

About Workerbee

Workerbee connects workers with employers through trusted introductions.

By joining Workerbee you can be matched for project-based, contract, or permanent opportunities with leading organizations.

Over time, Workerbee helps you:

• Keep a living record of what you’ve actually accomplished
• See how your experience carries across roles and paths
• Explore options without pressure to apply
• Move through change with clarity instead of urgency

We are connected to those who hire talent and are in need of Customer Success & Revenue Operations professionals.

In this work, you will help employers solve complex problems and bring real value through hands‑on expertise in revenue operations, customer success strategy, and process optimization.

Where Your Expertise Makes an Impact

• Align customer success and revenue operations to drive growth and retention
• Optimize processes across CRM, billing, and customer lifecycle systems
• Analyze revenue data to identify opportunities for expansion and efficiency
• Implement tools like Salesforce, Gainsight, or HubSpot
• Improve cross‑functional collaboration between sales, CS, and finance

What stands out amongst top talent

• Strong understanding of revenue operations frameworks
• Experience with SaaS metrics and customer lifecycle management
• Ability to streamline processes and improve system efficiency

Why Join Workerbee

• Earlier visibility into opportunities
• Better‑fit introductions
• Access to meaningful work
• A network that improves over time

Workerbee employees will not respond to direct communication attempts via email, phone, social media, or LinkedIn regarding status within the talent network or customer needs. Any such inquiries will not receive a response.