Customer Success Rep — Remote Start, Path to In‑Person

Entrusted Contracting; United States; Remote; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement program

Paid vacation and paid sick time

Job summary

Entrusted Contracting is hiring a Customer Success Representative for an entry-level position focusing on supporting homeowners during emergencies. The role requires effective communication and trust-building while assisting with scheduling and customer needs.

Ideal candidates should be eager to learn and possess a strong work ethic, emphasizing reliability and organization. This position offers a starting hourly rate of $18–$21, along with benefits such as health insurance and a 401(k) plan.

Qualifications

• Experience in high-volume communication.
• Reliability, ownership, and strong follow-through.
• Strong curiosity and eagerness to learn.

Responsibilities

• Establish trust through a tailored and professional process.
• Gather and verify necessary information from homeowners.
• Schedule assessments with urgency while establishing credibility.

Skills

Experience working remotely or in a self-managed role

Desire to learn and grow in essential sales skills

Organized, detail-oriented, and solutions-driven

Strong work ethic and genuine care for people

Job description

Entrusted Contracting is hiring a Customer Success Representative for an entry-level position focusing on supporting homeowners during emergencies. The role requires effective communication and trust-building while assisting with scheduling and customer needs.

Ideal candidates should be eager to learn and possess a strong work ethic, emphasizing reliability and organization. This position offers a starting hourly rate of $18–$21, along with benefits such as health insurance and a 401(k) plan.