Customer Success & Relations Specialist

Ryan O'Shurak - State Farm Agent; Lansdale (Montgomery County); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Job summary

Ryan O'Shurak - State Farm Agent in Lansdale, PA is seeking a Customer Relations Representative to deliver exceptional service and support community members with insurance inquiries. You will maintain accurate records and work with team members to ensure client satisfaction.

This role emphasizes empathy, clear communication, and problem solving, with opportunities for internal growth for motivated, sales-minded candidates.

Qualifications

• Clear communication and interpersonal skills.
• Ability to analyze and resolve customer issues.
• Experience in customer service is preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem solving

Customer service experience

Job description

Ryan O'Shurak - State Farm Agent in Lansdale, PA is seeking a Customer Relations Representative to deliver exceptional service and support community members with insurance inquiries. You will maintain accurate records and work with team members to ensure client satisfaction.

This role emphasizes empathy, clear communication, and problem solving, with opportunities for internal growth for motivated, sales-minded candidates.