Customer Success Manager, Demand Facilitation

PubMatic; New York (NY); Hybrid; USD 110,000 - 135,000; Full time

Benefits offered by this job

Paid leave

Paid holidays

Healthcare

Dental and vision insurance

Disability and life insurance

Commuter benefits

Wellness programs

DTO in the US

Reimbursement for mobile

In-office lunches

Job summary

PubMatic in New York is seeking a Customer Success Manager, Demand Facilitation to help grow our CTV and Data/Commerce Media business. You will work across revenue teams to identify opportunities and drive demand for PubMatic’s CTV and Commerce partnerships.

The role requires deep programmatic video experience, strong analytics, and collaboration with sales, product, and marketing to shape roadmaps and GTM materials.

Qualifications

• Strong analytic capabilities with reporting tools and Excel.
• Deep knowledge of programmatic CTV and omnichannel monetization.
• Collaborative, cross-functional problem-solving in a fast-paced environment.

Responsibilities

• Facilitate deals across supply and demand to exceed revenue goals.
• Support strategy for CTV and omni-channel monetization based on market opportunities and product capabilities.
• Identify growth opportunities from Data and Commerce Media providers.
• Track trends with finance/analytics on programmatic video spend.
• Position PubMatic as the preferred supply source for CTV and Commerce Media to agencies, advertisers, and DSPs.
• Gather product feedback from publishers and buyers to shape roadmap and prioritize needs.
• Collaborate with product marketing to develop GTM materials for CTV and Commerce Media.

Skills

Excel

Analytics

Project management

Programmatic video

Cross-functional collaboration

Data Curation & Commerce Media

Programmatic advertising

Job description

About the Role:

PubMatic is looking for a Customer Success Manager, Demand Facilitation to help develop our CTV and Data/Commerce Media business. We seek an individual with deep programmatic video experience and a strong understanding of the Data Curation and Commerce Media landscape.

Areas of focus will include analytical support of business trends and growth across all regions to identify growth opportunities, assisting teams in garnering demand for new and existing offerings leveraging PubMatic’s CTV and Commerce Media Partnerships.

What You'll Do:

• Work across supply and demand teams tofacilitatedeals that exceed revenue and business goals.
• Support the business strategy for our CTV and omni-channel monetization solutions based on marketopportunity, customer needs,our productcapabilities, and competitive differentiation.
• Identifyareas of growth and unique opportunities based on existing partnerships with Data and Commerce Media Providers
• Work closely with finance and analytics to closely track trends and development of programmatic video spend
• Support the Global Ad Solutions teams in positioning PubMatic as the preferred supply source for CTV and Commerce Media to agencies, advertisers, and DSPs
• Work closely with the sales teams toacquireproduct feedback and requirements from our publishers and buyers to help define our roadmap and prioritize global product needs.
• Work closely with the product marketing team to develop materials that will support our Go-To-Market teams in selling CTV and Commerce Media.

Who You Are:

• Strong analytic capabilities including expert use of reporting tools and Excel
• Strong project management skills
• Deep knowledge of programmatic CTV and omnichannel programmatic monetization including Web, Mobile App and OLV
• Deep understanding of Data Curation and Commerce Media Providers
• Deep understanding of the programmatic ecosystem from a publisher and buyer perspective
• Strongexpertisein programmatic advertising, particularly video, with a deep background in programmatic fundamentals
• A collaborative approach to problem-solvingin order towork effectively in a cross-functional role
• Proven success in a fast-paced and fast-changing environment

Additional Information

Return to Office

PubMatic employees throughout the globe have returned to our offices via a hybrid work schedule (3 days “in office” and 2 days “working remotely”) that is intended to maximize collaboration, innovation, and productivity among teams and across functions.

Benefits:

Our benefits package includes the best of what leading organizations provide such as,

• paid leave programs
• paid holidays
• healthcare
• dental and vision insurance
• disability and life insurance
• commuter benefits
• physical and financial wellness programs
• unlimited DTO in the US (that we actually require you to use!)
• reimbursement for mobile
• fully stocked pantries plus in-office catered lunches 5 days per week

Diversity and Inclusion

PubMatic is proud to be an equal opportunity employer; we don’t just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

About PubMatic

PubMatic is one of the world’s leading scaled digital advertising platforms, offering more transparent advertising solutions to publishers, media buyers, commerce companies and data owners, allowing them to harness the power and potential of the open internet to drive better business outcomes.

Founded in 2006 with the vision that data-driven decisioning would be the future of digital advertising, we enable content creators to run a more profitable advertising business, which in turn allows them to invest back into the multi-screen and multi-format content that consumers demand.

#LI-HYBRID

Compensation Disclosure

In accordance with applicable law, the below salary rang e provided is PubMatic’s reasonable estimate of the total compensation for this role. New hires and current team members are typically compensated toward the middle of our pay range. The actual amount may vary, based on non-discriminatory factors such as location, experience, knowledge, skills and abilities. In addition to salary PubMatic also offers a bonus, restricted stock units, and a competitive benefits package.

Total Compensation Range

$110,000—$135,000 USD