Customer Success Manager | Client Partner | Sales Leader

United Software Group Inc; New Jersey; On-site; USD 100,000 - 200,000; Full time

Job summary

Join United Software Group Inc as a Customer Success Manager, responsible for driving new business in the Life Sciences/Pharma sector. Leverage your 10+ years of experience to manage business relationships and lead sales initiatives, expanding partnerships with technology leaders like AWS and Azure. This full-time position offers a competitive salary based on your expertise and achievements.

Qualifications

• 10+ years of experience selling IT services in Life Sciences/Pharma.
• Proven record of new account acquisition and meeting sales targets.
• Strong understanding of cloud technologies like AWS, Azure, and Snowflake.

Responsibilities

• Identify and engage new business opportunities in Life Sciences & Pharma.
• Manage full sales lifecycle from lead generation to deal closure.
• Build partnerships with key cloud technology providers.

Skills

Consultative selling

Relationship management

Sales negotiation

Education

Bachelor’s degree in Business, Life Sciences, Engineering

MBA

Tools

CRM tools

Job description

United Software Group Inc provided pay range

This range is provided by United Software Group Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $200,000.00/yr

Direct message the job poster from United Software Group Inc

Business Head || at USG infotech Pvt Ltd

Job Title: Customer Success manager: Hunter role

Location: New Jersey,

10+ years of experience in selling IT services, ideally in the Life Sciences / Pharma domain

Role Overview:

This individual will be responsible for hunting new logos, running it, managing the full sales lifecycle, and maintaining strategic alliances with key technology partners like AWS and Azure. The ideal candidate should have a deep understanding of the industry, a consultative selling approach, and strong relationship management skills.

Key Responsibilities:

New Business Acquisition ("Hunter" Role):

• Identify and qualify new business opportunities in the Life Sciences & Pharma sector.
• Prospect, engage, and convert target accounts through direct outreach, networking, events, and inbound marketing.
• Conduct consultative discussions to understand client challenges and propose tailored IT services (e.g., data analytics, cloud migration, AI/ML solutions, digital transformation, etc.).
• Own the end-to-end sales cycle: lead generation, qualification, proposal development, negotiation, and deal closure.

Partner Relationship Management:

• Build and maintain strong relationships with key cloud and tech partners (e.g., AWS, Azure, Snowflake).
• Drive co-selling initiatives and develop joint go-to-market strategies with partners.
• Leverage partner programs to unlock new leads, gain funding support (MDF), and increase Agilisium’s visibility in partner ecosystems.
• Coordinate with internal teams to ensure partner certifications, marketing alignment, and solution readiness.
• Develop and maintain a healthy pipeline that aligns with quarterly and annual revenue targets.
• Prepare accurate sales forecasts, plans, and reports using CRM tools or available internal tools
• Track and report key performance metrics: lead conversion rates, sales velocity, and partner-influenced deals.

Client Engagement & Relationship Management:

• Act as the face of Agilisium for new prospects and strategic partner teams.
• Maintain post-sale engagement for key accounts won, ensuring a smooth handoff to delivery while nurturing upsell opportunities.
• Understand client needs deeply to cross-sell other Agilisium services and solutions across the value chain (R&D, Clinical, Commercial, etc.).

Required Skills & Qualifications:

• 10+ years of experience in selling IT services, ideally in the Life Sciences / Pharma domain
• Proven track record of winning new accounts and achieving or exceeding sales targets.
• Strong understanding of cloud technologies (AWS, Azure, Snowflake) and their application in the pharma industry.
• Experience working with or managing technology partnerships and channel alliances.
• Excellent communication, presentation, and negotiation skills.
• Ability to work independently in a fast-paced, goal-oriented environment.
• Knowledge of CRM tools and sales reporting.
• Bachelor’s degree in Business, Life Sciences, Engineering, or related field (MBA is a plus).

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Industries

  IT Services and IT Consulting

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