Senior Strategic Account Manager

Fitt Insider; United States; On-site; USD 95,000 - 150,000; Full time

Job summary

A leading health and wellness platform is hiring a Senior Strategic Account Manager to onboard major merchant partners like Peloton and optimize their growth on the platform. This role involves driving revenue initiatives, ensuring effective integration, and nurturing partnerships for long-term success. Candidates should demonstrate strong analytical skills and a proven record of effective communication with diverse teams. The position demands adaptability and resourcefulness in a fast-paced environment.

Qualifications

• Strong analytical skills and comfort with data‑driven decision making.
• Proven ability to work cross‑functionally and communicate effectively with both internal teams and external partners.
• Experience in growth marketing, partner success, or strategic account management is a plus.
• Strong communication with internal teams and external partners.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Lead end‑to‑end implementation for high‑impact merchant partners.
• Provide white‑glove service to our most impactful customers.
• Proactively identify and execute revenue‑generating opportunities across the merchant portfolio.

Skills

Autonomy

Cross-functional

Analytical skills

Data-driven decisions

Growth marketing

Merchant success

Job description

Senior Strategic Account Manager – Fitt Insider

Join to apply for the Senior Strategic Account Manager role at Fitt Insider.

Fitt Talent Partners is a specialized recruitment firm working with top health and wellness companies. We’re filling this role for a client, a leading consumer Health & Wellness Platform—having existing partnerships with Eight Sleep, WHOOP, Momentous, Peloton, and other top brands.

Job Description

The primary objective of this role is to ensure that marquee interventional health brand partners such as Peloton, ARMRA, and Sleep Number are not only successfully onboarded onto the platform but also positioned for long‑term growth. Onboarding involves setting up these merchants to seamlessly accept HSA and FSA dollars from customers, ensuring a smooth and efficient implementation process. The role also focuses on maximizing revenue and engagement by helping partners fully leverage our capabilities over time.

To achieve this, the role works closely with the growth marketing team to develop co‑marketing initiatives that drive customer awareness and adoption of HSA and FSA payment options. It involves creating data‑driven campaigns designed to boost transaction volume and merchant ROI while continuously analyzing performance to identify optimization opportunities.

Responsibilities

• Successfully Onboard New Merchants: Lead end‑to‑end implementation for high‑impact merchant partners, ensuring seamless technical integration and marketing activation. Collaborate with the growth marketing team to design and launch launch‑day campaigns that maximize awareness and adoption.
• Be Merchant‑Obsessed: Provide white‑glove service to our most impactful customers. Continuously educate merchants on best practices, gather feedback to inform product and marketing improvements, and build trust‑based relationships that drive value and long‑term loyalty.
• Drive Revenue Growth: Proactively identify and execute creative, revenue‑generating opportunities across the merchant portfolio. Manage multiple high‑priority accounts simultaneously, balancing growth strategy, marketing initiatives, and operational execution to ensure sustained business success.

Qualifications

• Exhibits autonomy and maturity with a strong eagerness to create the best possible merchant experience in health and wellness.
• No strict education or experience requirements, though a demonstrated history of successful execution is strongly preferred.
• Backgrounds that could be a strong fit include early‑stage startup executives, business development professionals, sales operations leaders, consultants, or finance professionals.
• Proven ability to work cross‑functionally and communicate effectively with both internal teams and external partners.
• Strong analytical skills and comfort with data‑driven decision making.
• Ability to manage multiple projects simultaneously and thrive in a fast‑paced environment.
• Experience in growth marketing, partner success, or strategic account management is a plus.
• Familiarity with health, wellness, or fintech industries is highly valued.
• Hungry, hardworking, and excited to take ownership of outcomes that directly impact company growth.
• Adaptable and resourceful, with a willingness to learn quickly and solve problems creatively.

Employment Information

Seniority Level: Mid‑Senior level

Employment Type: Full‑time

Job Function: Sales and Customer Service

Industries: Wellness and Fitness Services; Financial Services

Location: United States