Customer Success Manager

Amplified Industries

Oklahoma City (OK)

On-site

USD 90,000 - 130,000

Full time

7 days ago

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Benefits offered by this job

Industry-leading base salary

Bonus

Premium Medical, Dental, and Vision

Unlimited PTO

Job summary

Amplified Industries is seeking a Customer Success Manager to drive usage, adoption, and satisfaction of our IoT sensor and AI-driven monitoring solutions across a portfolio of onshore oil and gas accounts.

You will leverage your engineering background to help customers optimize wells and realize full value from Amplified's monitoring and remote well control technologies, while building strong, long-term relationships with operators and field teams.

Qualifications

Bachelor's degree in Petroleum Engineering, Mechanical Engineering or Chemical Engineering (or related field).
1–3+ years of petroleum engineering experience with field roles such as production foreman or production engineer.
Ability to communicate value of Amplified's solutions to production/ops teams.
Familiarity with onshore wellsite equipment and artificial lift systems.

Responsibilities

Drive usage, adoption and satisfaction of Amplified's IoT sensor and AI monitoring across onshore oil/gas accounts.
Leverage technical expertise to help customers optimize wells and realize full value of Amplified's solutions.
Serve as trusted advisor and primary technical point of contact for customers.

Skills

Oilfield knowledge

Technical communication

Customer-facing skills

Education

Petroleum Engineering

Mechanical Engineering

Chemical Engineering

Job description

Customer Success Manager at Amplified Industries

Amplified delivers IoT sensors and AI-driven monitoring for onshore oil and gas infrastructure — pump jacks, gas lifts, plunger lifts, tanks, and wells — giving operators real-time visibility and predictive insight that reduces downtime, optimizes operations and protects production.

About The Job

Customer Success Manager at Amplified Industries

We deliver undeniable value: providing greater visibility and remote automation, optimization of wells, boosting equipment reliability, delivering immediate ROI, and driving best-in-class customer satisfaction scores.

The Customer Success team drives retention and expansion at Amplified Industries, ensuring operators realize the full value of their investment, deepening adoption across accounts, and strengthening relationships with our current customers.

What You’ll Do

As a Customer Success Manager, you will be responsible for driving usage, adoption, and satisfaction of our advanced IoT sensor and AI-driven monitoring solutions across a portfolio of onshore oil and gas accounts. Your role involves leveraging your technical expertise to help customers optimize wells, ensuring they're getting full value from Amplified's monitoring and remote well control solutions, and serving as their trusted advisor and technical point of contact.

Requirements

Bachelor's degree in Petroleum Engineering, Mechanical Engineering, Chemical Engineering or a related field.
1-3+ years of experience in petroleum engineering, with field experience as a production foreman, production engineer, etc.
Strong industry credibility and technical acumen with the ability to understand and communicate the value of Amplified's solutions to production and operations teams.
Strong working knowledge of onshore wellsite equipment and operations, including artificial lift systems.
Ability to travel as needed to meet with customers, including visits to active well sites.

BONUS POINTS

Prior experience in oilfield operations, production engineering, or automation.
Experience with SCADA systems, remote well control, pump-off controllers, or predictive maintenance technologies.

Compensation & Benefits