Customer Success Manager

Hire Ability Recruiting; Baltimore (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

A rapidly growing property management firm in Baltimore seeks a motivated Property Manager / Client Success Manager. The role emphasizes proactive skills rather than extensive experience, focusing on property oversight, leasing, and fostering positive client relationships. Join a dynamic team with significant growth opportunities and competitive compensation, including a base salary of $55,000 and bonus potential.

Benefits

10 Days PTO + 10 Paid Holidays

Mileage or car allowance provided

New Microsoft Surface laptop provided

Participation in Maryland state retirement plan

Quarterly bonuses after 3 months

Significant growth potential

Qualifications

• No prior property management experience required; proactive individuals sought.
• Ability to work independently and take initiative.

Responsibilities

• Oversee approximately 50 properties, manage tenant inquiries and inspections.
• Act as primary contact for 15-20 property owners, ensuring needs are met.
• Manage leasing process for multiple properties.

Skills

Organizational skills

Communication skills

Proactive mindset

Job description

1 day ago Be among the first 25 applicants

Hire Ability Recruiting provided pay range

This range is provided by Hire Ability Recruiting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$55,000.00/yr - $75,000.00/yr

Direct message the job poster from Hire Ability Recruiting

Principal at Hire Ability Recruiting | Where Talent Meets Opportunity

Job Title: Property Manager / Client Success Manager

Location: Baltimore City (In-office, Mon-Fri, 9 AM - 5 PM)

Compensation: $55,000 base salary + $20,000 bonus potential (First-year target of $75,000)

Growth Opportunity: Yes, company is rapidly growing this is a great entry level role

Property Management Experience Required: No

Company Overview:

We are a rapidly growing property management firm based in Baltimore City, seeking a motivated individual to join our dynamic team. Our focus is on finding someone with the right mindset and drive to succeed rather than extensive work history. We value a "get stuff done" mentality — someone proactive who thrives in a fast-paced environment and can effectively manage multiple priorities.

Responsibilities:

This hybrid role covers three key areas: property management, leasing, and client success management. Responsibilities include:

Property Management:

• Oversee approximately 50 properties across Anne Arundel, Prince George’s, Howard, Harford, and Baltimore Counties
• Respond to tenant inquiries, manage property inspections (once or twice annually per property), and handle rent court filings monthly
• Coordinate maintenance requests and ensure property standards are upheld

Leasing:

• Manage the leasing process for approximately 10 properties at a time in Baltimore City, Baltimore County, and Harford County
• Conduct property showings (15-20 trips per week, typically within 20 minutes of the office)

Client Success Management:

• Act as the primary point of contact for 15-20 property owners, ensuring their needs are met and fostering positive client relationships

Requirements:

• Strong organizational skills with the ability to manage multiple priorities
• Excellent communication skills and a proactive mindset
• Ability to work independently and take initiative
• Previous property management experience is not required; we are looking for someone with the right attitude and work ethic
• 10 Days PTO + 10 Paid Holidays
• Mileage or car allowance provided for work-related travel
• New Microsoft Surface laptop provided
• Participation in the Maryland state retirement plan (no matching contributions at this time)
• Eligible for quarterly bonuses after the first 3 months
• Significant room for growth in our expanding company

Software & Tools:

We utilize Buildium, Leadsimple, and Propertymeld; no prior experience with these systems is required as we provide comprehensive training.

If you're a proactive individual with a "get stuff done" mentality, we'd love to hear from you. Join our growing team and be part of an exciting journey in property management.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Customer Service, and Management

• Industries

  Real Estate, Housing and Community Development, and Real Estate and Equipment Rental Services

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Inferred from the description for this job

Medical insurance

401(k)

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