Customer Success Intern: Learn, Build & Impact Healthcare

Stryker; Portage (MI); Sur place; USD 28 000 - 48 000; Plein temps

Avantages offerts par ce poste

Sign-on bonus

11 paid holidays annually

Company housing or living stipend

Résumé du poste

Stryker seeks a Customer Success Intern to support the customer journey across digital education, success initiatives, and solutions architecture. You will help build training resources and materials that simplify adoption and use of our solutions.

You will partner with Customer Success Managers, stakeholders, and cross-functional teams to improve outcomes, assist with estimates, and contribute to process improvements that drive faster, higher-quality implementations.

Qualifications

• Current enrollment in a Bachelor’s or Master’s degree program in a related field.
• Cumulative 3.0 GPA or higher is preferred.
• Must be legally authorized to work in the U.S. now or in the future.
• Strong written and verbal communication and ability to collaborate.
• Demonstrated leadership, problem solving and organization skills.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint) and eagerness to learn.

Responsabilités

• Support customer adoption, utilization, satisfaction, and long-term success.
• Develop customer success plans and organize best practices.
• Collaborate with stakeholders to improve clinical and operational outcomes.
• Create and improve digital training resources for customers.
• Assist with scoping and organizing information for Statements of Work.
• Help with implementation estimates and internal coordination.
• Contribute to process improvements that enhance customer experience.

Connaissances

Communication

Leadership

Problem-solving

Organizational skills

Collaboration

Relationship-building

Microsoft Office

Formation

Bachelor’s or Master’s degree in a related field

Outils

Microsoft Office

Description du poste

Stryker seeks a Customer Success Intern to support the customer journey across digital education, success initiatives, and solutions architecture. You will help build training resources and materials that simplify adoption and use of our solutions.

You will partner with Customer Success Managers, stakeholders, and cross-functional teams to improve outcomes, assist with estimates, and contribute to process improvements that drive faster, higher-quality implementations.