Customer Success & Inside Sales Leader

Kittle-Property-Group,-Inc.; Sarasota (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Ergotronix in Sarasota, FL is seeking a Full-Time Inside Sales Manager to lead customer success and drive sales opportunities. The role builds relationships, responds quickly, and negotiates quotations while turning opportunities into long-term partnerships.

You will manage quotations, process orders, and coordinate with engineering on custom projects, while supporting distributors and sales reps and keeping CRM records up to date. On-site work five days a week.

Qualifications

• Experience in inside sales, customer service, or account management.
• Ability to deliver a positive, professional customer experience.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to work on-site in Sarasota, Florida, five days per week.

Responsibilities

• Respond promptly to customer inquiries
• Prepare quotations and proposals
• Process customer orders
• Follow up on outstanding quotations
• Coordinate with engineering on custom projects
• Support distributors and sales representatives
• Maintain CRM and customer records
• Communicate production schedules and delivery updates
• Resolve customer questions and issues
• Identify opportunities to strengthen customer relationships and grow sales

Skills

Inside sales

Customer service

Account management

Communication skills

Organizational skills

Tools

CRM

Sage 50 Quantum

Microsoft Office

Job description

Ergotronix in Sarasota, FL is seeking a Full-Time Inside Sales Manager to lead customer success and drive sales opportunities. The role builds relationships, responds quickly, and negotiates quotations while turning opportunities into long-term partnerships.

You will manage quotations, process orders, and coordinate with engineering on custom projects, while supporting distributors and sales reps and keeping CRM records up to date. On-site work five days a week.