Customer Success Engineer (Fully Remote)

Torq; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Torq is transforming cybersecurity with an AI-native automation platform that helps security teams protect organizations in minutes. You will work directly with clients to unlock the platform's potential and deliver scalable automation solutions, driving value across a global client base.

The role blends hands-on SOAR/automation work with proactive guidance, API integrations, and cloud practices to ensure long-term success and continuous improvement.

Qualifications

• 2+ years of hands-on experience with SOAR/Automation technologies or similar roles.
• 5+ years in customer-facing roles like post-sales engineering or customer success engineering.
• Strong expertise in security, automation, scripting, API integration, and cloud environments.

Responsibilities

• Help customers unlock the full potential of Torq's security hyperautomation platform.
• Ensure seamless solution adoption and long-term success for a global client base.
• Provide cutting-edge insights from security and automation developments.

Skills

SOAR/Automation tech

Customer-facing experience

Security

Automation

Scripting

API integration

Cloud environments

Job description

• Help customers unlock the full potential of Torq's security hyperautomation platform.
• Ensure seamless solution adoption and long-term success for a global client base.
• Provide cutting-edge insights from security and automation developments.

What We're Looking For:

• 2+ years of hands-on experience with SOAR/Automation technologies or similar roles.
• 5+ years in customer-facing positions like post-sales engineering or customer success engineering.
• Strong expertise in security, automation, scripting, API integration, and cloud environments.

About Torq:

• We're a team of relentless, collaborative go-getters pushing boundaries in security automation.
• Backed by Series D funding and growing fast with a 300% revenue growth.
• We value diversity and empower every team member to bring their unique perspective.

Torq

Torq is transforming cybersecurity with an AI-native automation platform that helps security teams protect organizations in minutes. Backed by Series D funding and over 200% employee growth, the company is one of Forbes' Best Startup Employers and operates with an energetic, high-speed culture.