Customer Success Engineer : 26-01797

Akraya; Santa Clara (CA); On-site; USD 66,000 - 69,000; Full time

Job summary

Akraya is seeking a Senior Network Security Engineer in Santa Clara, CA to leverage deep expertise in network security and NGFW technologies. You will influence product roadmaps and work with Product and Engineering to operationalize security solutions for customers.

Your role requires serving as a customer advocate to maximize security outcomes and accelerate value realization, collaborating with cross-functional teams and account executives.

Qualifications

• Proven experience in network security engineering or operations.
• Working knowledge of Palo Alto Networks NGFW platforms.
• Strong background in enterprise network products and systems administration.
• Extensive experience in network security with relevant certifications preferred (PCNSA, PCNSE, CISSP, CCNA/CCNP/CCIE).

Responsibilities

• Provide technical expertise and support on NGFW technologies to optimize product use and potential.
• Collaborate with Product and Engineering teams for development and integration of network security solutions.
• Drive product adoption and influence the product roadmap by identifying innovative use cases and leveraging new features.
• Operationalize solutions to ensure rapid achievement of customer security objectives.
• Partner with account teams for high-visibility technical account plan deployments and product-level success plans.

Skills

Network Security

NGFW Technologies

Enterprise Networks

Systems Administration

Technical Advisory

Tools

Palo Alto NGFW

Job description

Primary Skills: Network Security (Expert), NGFW Technologies (Advanced), Enterprise Networks (Advanced), Systems Administration (Intermediate), Technical Advisory (Expert) Contract Type: W2 Only Duration: 6+ Months Location: Santa Clara, CA (Onsite) Pay Range: $48.00- $50.00 on W2

Job Summary

We are seeking a Senior Network Security Engineer to leverage their extensive expertise in network security and Next Generation Firewall (NGFW) technologies to maximize product potential for customers and partners. The ideal candidate will work closely with Product and Engineering teams to influence the product roadmap and ensure a seamless adoption and operationalization of our network security and endpoint solutions. This role requires serving as a customer advocate to maximize their investment and achieve their security objectives rapidly.

Key Responsibilities

• Provide technical expertise and support on NGFW technologies to optimize product use and potential.
• Collaborate with Product and Engineering teams for the development and integration of network security solutions.
• Drive product adoption and influence the product roadmap by identifying innovative use cases and leveraging new features.
• Operationalize solutions to ensure rapid achievement of customer security objectives.
• Partner with account teams for high-visibility technical account plan deployments and product-level success plans.

Must-Have Skills

• Proven experience in network security engineering or operations
• Working knowledge of Palo Alto Networks NGFW platforms
• Strong background in enterprise network products and systems administration

Industry Experience Required

Extensive experience in network security, preferably with certifications such as PCNSA, PCNSE, CISSP, CCNA, CCNP, or CCIE.