Customer Success Coordinator – Health Benefits

The Dorne Region; West Palm Beach (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

The Dorne Region in West Palm Beach is hiring a Customer Service Coordinator for its on-site office. This full-time role focuses on professional communication, organized details, and guiding clients from questions to clear next steps.

You will interact with individuals exploring health coverage and life benefit options, listen closely, coordinate the next conversation, and ensure timely follow-up. Training and coaching are provided, and previous insurance experience or a degree is not required.

Qualifications

• Excellent communication skills.
• Organizational skills and attention to detail.
• Previous insurance experience or a college degree is not required.

Responsibilities

• Speak with individuals exploring health coverage and life benefit options.
• Listen carefully to what they need and coordinate the right next conversation.
• Ensure follow-up stays timely and clear.

Skills

Professional communication

Organizational skills

Customer service

Job description

The Dorne Region in West Palm Beach is hiring a Customer Service Coordinator for its on-site office. This full-time role focuses on professional communication, organized details, and guiding clients from questions to clear next steps.

You will interact with individuals exploring health coverage and life benefit options, listen closely, coordinate the next conversation, and ensure timely follow-up. Training and coaching are provided, and previous insurance experience or a degree is not required.