Customer Success Associate - Remote

Talentify.io; United States; Remote; USD 50,000 - 60,000; Full time

Job summary

A leading company in restaurant technology is seeking a candidate to manage relationships with GoTab restaurants and provide support. This role offers a salary up to $60,000, unlimited vacation, and opportunities for career advancement in a dynamic environment.

Benefits

Unlimited vacation policy

Medical, dental, and vision insurance

Qualifications

• 2+ years of relevant experience in hospitality or service industry.
• Excellent communication skills and experience in remote collaboration.

Responsibilities

• Serve as primary contact for GoTab restaurants and venues.
• Establish, grow, and manage relationships with customers.
• Provide technical troubleshooting and support to GoTab operators.

Skills

Communication

Organization

Time Management

Education

Bachelor's Degree

Job description

Employer Industry: Restaurant Technology

Why consider this job opportunity:
- Salary up to $60,000
- Unlimited vacation policy offering flexibility and work-life balance
- Medical, dental, and vision insurance included
- Opportunity to join a rapidly growing startup with significant growth potential
- Emphasis on internal promotions and career advancement for top performers
- Exciting and dynamic work environment in the hospitality tech sector

What to Expect (Job Responsibilities):
- Serve as the primary contact for GoTab restaurants and venues
- Establish, grow, and manage relationships with new and existing customers
- Advocate for GoTab to drive adoption, retention, and participation in new features and products
- Coordinate successful and timely rollouts of product launches
- Provide technical troubleshooting and support to GoTab operators as needed

What is Required (Qualifications):
- Must possess 2+ years of relevant experience in the hospitality or service industry
- Bachelor's degree preferred or 4+ years of relevant experience in lieu of a degree
- Excellent communication skills and experience in remote collaboration
- Strong organization and time management skills
- Willingness to travel to various local restaurants, bars, and venues

How to Stand Out (Preferred Qualifications):
- Restaurant or hospitality experience preferred
- Problem-solving skills and ability to work efficiently under pressure
- Curiosity and comfort in an unstructured, entrepreneurial environment
- Quick learner with a proactive attitude towards personal development

#RestaurantTechnology #CustomerSuccess #StartupOpportunity #CareerGrowth #HospitalityTech

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