Customer Strategy & Market Insights Leader

Harman; Novi (MI); Hybrid; USD 125,000 - 184,000; Full time

Benefits offered by this job

Health benefits

Retirement plan with employer match

Tuition reimbursement

Be Brilliant program

Job summary

HARMAN Novi, MI invites a Manager, Customer Strategy & Market Insights to drive customer-specific strategies by integrating market intelligence, consumer insights, and stakeholder input. You will align Car Audio capabilities with OEM priorities and translate findings into actionable opportunities.

You will coordinate across CAMs, Product, Brand, Marketing, Design, Engineering, and Strategy to deliver practical insights, competitive analyses, and compelling executive materials for reviews and

Qualifications

• 7+ years of project-management experience.
• Ability to translate complex technical and strategic information into clear recommendations.
• Excellent written and verbal communication with executive storytelling.

Responsibilities

• Support the development of customer-specific strategies by gathering input from cross-functional teams and aligning OEM priorities with Car Audio capabilities.
• Develop market, competitive, and consumer-insight materials and translate insights into practical input for customer strategies and sales discussions.
• Coordinate cross-functional teams to develop strategic recommendations, narratives, market analyses, and executive materials.
• Plan on-site customer immersion experiences with objectives, agendas, and follow-up actions.
• Support the creation of strategic and executive-level presentations by managing templates and review cycles.
• Produce short-form videos explaining HARMAN Car Audio strategy and capabilities.
• Support outbound Car Audio communications and sales-enablement tools.

Skills

Project management

Strategic thinking

Communication

PowerPoint skills

AI tools proficiency

Cross-functional collaboration

Tools

PowerPoint

Generative AI tools

Job description

HARMAN Novi, MI invites a Manager, Customer Strategy & Market Insights to drive customer-specific strategies by integrating market intelligence, consumer insights, and stakeholder input. You will align Car Audio capabilities with OEM priorities and translate findings into actionable opportunities.

You will coordinate across CAMs, Product, Brand, Marketing, Design, Engineering, and Strategy to deliver practical insights, competitive analyses, and compelling executive materials for reviews and