Customer Specialist - Work from Home ($18.50 per hour plus Bonus)

TurboTax; Little Rock (AR); Remote; Full time

Job summary

TurboTax is seeking enthusiastic individuals for the role of Customer Service Representative in Little Rock, Arkansas. This full-time position offers flexible hours and the opportunity to assist customers with TurboTax products. A minimum of 30 hours per week is required, with a competitive pay rate of $18.50 per hour and additional bonuses available for certification and performance.

Benefits

Flexible Schedule

Turbo Bonus Boost

$310 bonus for certification

Qualifications

• No specific accounting background required.
• Enthusiastic individuals eager to learn and assist customers.

Responsibilities

• Assist TurboTax customers with questions about products and software.
• Provide continuous support for customer needs.
• Build your own schedule with flexible hours.

Skills

Communication

Customer Service

Problem Solving

Job description

• 5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th.
• Work from home & set your own flexible schedule between 8am EST and 12am midnight EST, Monday to Sunday.
• Complete a fast 20-hour certification.
• TurboTax is looking for 2000+ people.

More about the role :

• As a Customer Service Representative, you will assist TurboTax customers by answering questions about TurboTax products and tax return software. Common inquiries include downloading, logging in, basic navigation, importing documents, printing, filing, and basic tax questions. We provide continuous support for all your needs.
• Get paid $18.50 per hour¹.
• Enjoy a $5.00 per hour Turbo Bonus Boost from April 9th to 15th, with unlimited hours available. To qualify, work a minimum of 8 hours each day on April 13th, 14th, and 15th².
• Earn a $310 bonus for participating in certification as a TurboTax Product Expert³.
• Certification occurs over 3 days.
• Build your own schedule with flexible hours between 8am EST and 12am midnight EST, Monday to Sunday.
• A minimum of 30 hours per week is required; you can work more if desired¹.
• You will be supported by an SME (Subject Matter Expert) during live calls and have an advocate (Marketplace Performance Specialist).

Required Experience & Skills

To succeed as a TurboTax Service Provider, you should be proficient in:

• No specific accounting background is required. We seek enthusiastic individuals eager to learn and assist customers.
• Strong communication skills are essential for helping customers with TurboTax products and software. Clear and empathetic articulation of solutions is key.
• The ability to understand customer needs, drive innovation, and deliver excellent service is important.

Additional information :

Employment type : Full-time

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Customer Specialist • Little Rock, Arkansas