Customer Specialist Sales Leader | Lane Bryant | Southridge Plaza

Lane Bryant; Greendale (WI); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Customer Specialist Sales Leader to create a welcoming store atmosphere and engage with customers. This role emphasizes building lasting relationships and achieving sales goals through exceptional service. The ideal candidate will thrive in a fast-paced environment, demonstrating strong organizational skills and a proactive approach to customer engagement. If you're passionate about empowering others and enjoy a dynamic retail setting, this opportunity is perfect for you.

Qualifications

• Sales or hospitality experience preferred, with a record of exceeding performance standards.
• Ability to work at least 16 hours weekly, including nights, weekends, and holidays.

Responsibilities

• Utilizes company resources to enhance the brand experience and foster relationships.
• Participates in community and store activities that promote the brand.
• Supports operational functions as needed.

Skills

Sales Experience

Customer Engagement

Organizational Skills

Multitasking

Community Relationship Building

Education

High School Diploma

Tools

Mobile Technology (e.g., registers, iPads)

Job description

Customer Specialist Sales Leader | Lane Bryant | Southridge Plaza

Join to apply for the Customer Specialist Sales Leader | Lane Bryant | Southridge Plaza role at Lane Bryant.

About Us
Our founder, Lena Bryant, didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is our mission. Our inclusive community champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here.

Overview: The Lane Bryant Customer Specialist Sales Leader is responsible for creating a hospitable store environment through customer engagement and operational leadership. Building enduring relationships with customers contributes to the achievement of company goals.

Success Characteristics:

• Understands hospitality and how we aim to make customers feel.
• Enjoys and takes initiative in building relationships within the community to attract new customers.
• Goal-oriented, both individually and in a team setting.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Leads by example, influencing others to deliver exceptional customer service.

Responsibilities:

Sales and Service

• Utilizes company resources to enhance the brand experience and foster relationships.
• Shares product knowledge, fit, and fashion trends to inspire and build trust.
• Plans and organizes customer contacts to build meaningful relationships.
• Participates in community and store activities that promote the brand.
• Uses a Monthly Playbook to track customer engagement activities.
• Supports total store sales through effective floor supervision in the absence of management.

Business Acumen

• Stays informed about the business landscape, fashion trends, and key drivers to enhance customer experience.
• Balances customer service and operational tasks to ensure priorities are met.

Operations

• Supports operational functions as needed.
• Performs opening and closing duties.
• Prioritizes tasks to meet customer and business needs.
• Protects assets and maintains a safe environment.
• Follows all policies and legal requirements.

Requirements:

• Sales or hospitality experience preferred, with a record of exceeding performance standards.
• Ability to work at least 16 hours weekly, including nights, weekends, and holidays.
• Proficient with mobile technology (e.g., registers, iPads).
• Capable of moving fixtures and merchandise up to 25 pounds regularly, occasionally up to 50 pounds with assistance.
• Ability to retrieve merchandise from above shoulder level, including climbing ladders up to 12 feet.

The company provides accommodations for qualified applicants with disabilities. For assistance, contact myHRSupport at 1-855-436-7177.

Location: Store 4756-Southridge Plaza-Lane Bryant-Greendale, WI 53129

Position Type: Regular/Part-time

Equal Employment Opportunity: We are an equal opportunity employer, welcoming applicants regardless of sex, race, religion, age, disability, or other protected categories. We provide reasonable accommodations for applicants and employees with disabilities. Contact [e-mail] for accommodations.