Customer Solutions Representative

Husqvarna; Olathe (KS); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Benefits from day one

401(k) with match

PTO & sick leave

Parental leave

Education assistance

Employee discounts

Job summary

Husqvarna Construction in Olathe, KS is hiring Customer Solutions Representatives to join a friendly, supportive team. You’ll assist customers with product questions, order processing, and shipment updates, communicating by phone or email.

No prior customer service experience required; we value reliability, attention to detail, and a willingness to learn. You’ll use email, CRM, SAP/ERP, and Microsoft Office to support customers and collaborate with our sales team.

Qualifications

• High school diploma or GED.
• Willingness to build a long-term career with a stable company.
• Clear communication and helpful attitude.
• Attention to detail.
• Proficient typing and computer skills.

Responsibilities

• Talk to customers and our sales team by phone or email.
• Place and track product orders.
• Provide accurate information about tools and equipment.
• Use systems like email, CRM, SAP/ERP, and Microsoft Office to support your work.
• Learn about products and recommend solutions based on customer needs.

Skills

Customer service

Communication

Attention to detail

Teamwork

Typing / computer skills

Education

High school diploma or GED

Tools

CRM

SAP/ERP

Microsoft Office

Job description

Last date to apply:We are continuously accepting applicationsAre you looking for a chance to grow your career with a company that invests in your future? Husqvarna Construction is hiring Customer Solutions Representatives to join our friendly, supportive team in Olathe, KS. This is a great opportunity for someone who is reliable, detail-oriented, and enjoys helping people. No previous experience in customer service or call centers is required. We’re looking for positive attitudes and a willingness to learn!ShiftOur CSRs enjoy daytime working hours (with 8-hour shifts between 7:00 a.m. and 6:00 p.m.), Monday – Friday.What You’ll DoAs a Customer Solutions Representative, you'll be one of the first voices our customers hear. You’ll support them with product questions, order processing, and shipment updates, all while learning valuable skills and growing within our organization.Your day-to-day might include:Talking to customers and our sales team by phone or emailPlacing and tracking product ordersProviding accurate information about our tools and equipmentUsing systems like email, CRM, SAP/ERP, and Microsoft Office to support your workLearning about products and recommending solutions based on customer needsWhat We’re Looking ForWe don’t expect you to know everything on day one. We do expect:A high school diploma or GEDA desire to build a long-term career with a stable, respected companyClear communication skills and a helpful attitudeAttention to detailProficiency typing and using computersThe ability to work well in a team and stay organized in a fast-paced environmentReliability. You show up on time, ready to contributeWhat You’ll GetWe believe in rewarding our employees for their hard work and dedication:Competitive hourly payFull benefits starting on your first day (medical, dental, vision)Paid time off and sick leave after 90 days401(k) with company match and immediate vestingEmployee discounts on Husqvarna productsPaid parental leave (up to 12 weeks)Education assistance to help you grow your careerSupport for first-time homebuyersHusqvarna Construction is a part of Husqvarna AB. We are a world leader in the construction and stone industries. Founded in 1689. Our extensive construction product range includes machines, diamond tools and all accessories that you need for cutting, sawing and drilling, as well as polishing floors. The stone product range is comprised of a variety of different diamond tools for quarries and the stone processing industry. We are located in Olathe, Kansas.Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law.