Customer Solutions Manager

The Legacy Realty LLC; San Marcos (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision

Mental Health Support

401(k) with Company Match

Life Insurance

Disability Coverage

Paid Time Off (PTO)

Holidays

Floating Holidays

Professional Development

Job summary

TAS Environmental Services, LP is seeking a Customer Solutions Manager to drive revenue growth through proactive sales while ensuring successful delivery and implementation of solutions for clients.

You will identify leads, craft compelling proposals, nurture client relationships, negotiate contracts, and coordinate with internal teams to ensure timely, high-quality project outcomes.

Qualifications

• Bachelor's degree in business or related field, or equivalent experience.
• 3 years of sales experience in environmental or similar industries.
• 3 years in operational management in environmental sector.
• Proven track record of meeting sales targets.
• Willing to travel 50% or more.

Responsibilities

• Identify and qualify leads across channels to drive revenue.
• Develop and present sales proposals communicating TAS offerings.
• Build and maintain client relationships and understand business objectives.
• Negotiate contracts and close deals while meeting targets.
• Coordinate with internal teams to align sales strategies.
• Oversee onboarding and project delivery for new clients.
• Define project scope and manage timelines, budgets, and quality.
• Proactively communicate project status, risks, and issues.
• Identify upsell/cross-sell opportunities with existing clients.

Skills

Relationship Management

Negotiation

Communication

Problem Solving

Time Management

Customer Focus

Sales

Product Knowledge

Travel Readiness

Education

Bachelor's degree in business or related field

Job description

Customer Solutions Manager

The Customer Solutions Manager will be responsible for driving revenue growth through proactive sales efforts while also ensuring the successful delivery and implementation of our solutions for new and existing clients. This is an exciting opportunity for a highly organized and communicative professional with a passion for building strong client relationships and seeing projects through to completion.

Job Duties

• Identify and qualify potential leads through various channels, including networking, research, and referrals.
• Develop and deliver compelling sales proposals that effectively communicate the breadth and value of TAS offerings.
• Build and maintain strong relationships with prospective and existing clients, understanding their needs and business objectives.
• Negotiate contracts and close sales deals, achieving and exceeding sales targets.
• Collaborate with internal teams to align sales strategies and messaging.
• Serve as the primary point of contact for new clients, ensuring a smooth and efficient onboarding process.
• Define project scope, objectives, and deliverables in collaboration with the client and internal teams.
• Manage project execution, ensuring adherence to timelines, budgets, and quality standards.
• Proactively communicate project status, risks, and issues to clients and internal stakeholders.
• Foster long-term client relationships by providing ongoing support and identifying opportunities for upselling or cross-selling.

Benefits

• Health & Wellness: Comprehensive Medical, Dental, and Vision Coverage.
• Mental Health Support Programs.
• Supplemental Benefits – Accident, Critical Illness, etc.
• Access to an Employee Assistance Program.
• Retirement & Financial: 401(k) with Company Match.
• Life Insurance and Disability Coverage.
• Work-Life Balance: Generous Paid Time Off (PTO) increasing based on years of service.
• Holidays – seven (7).
• Floating Holidays – two (2).
• Professional Development: Access to Online Learning Platforms, Annual Conference and Workshop allowances.
• Additional Perks: Work Boot Program, Team Building Events.

Requirements

• Competency – Compliance & Risk Management: Ability to ensure work is done within industry regulations while upholding TAS' safety requirements.
• Problem Solving: Ability to identify, analyze, and resolve challenges effectively.
• Relationship Management & Communication: Ability to build, maintain, and navigate interactions with others with clear and concise communications.
• Time & Task Management: Ability to organize and prioritize work effectively to achieve goals within a given deadline.
• Customer Focus: Ability to prioritize and meet the needs of customers, both internal and external.
• Product Knowledge: Deep understanding of company offerings and products as well as industry regulations.
• Bachelor's degree in business or a related field (education can be substituted for experience).
• 3 years of experience in a sales role within the environmental industry or similar industries.
• 3 years of experience in an operational management role within the environmental industry or similar industries.
• Proven track record of achieving and exceeding sales targets.
• Strong negotiation and problem-solving skills.
• Travel requirements of 50% or more.

EEO/AA Employer/ Veteran/ Disabled Statement: TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.