Customer Solution Partner - Services Sales - 11341

Coupa; Oregon (WI); On-site; USD 73,000 - 83,000; Full time

Benefits offered by this job

Global Wellness Days

BirthdayTime-Off

VolunteerTimeOff (VTO)

Employee Assistance Program (EAP)

Business Travel Protection

Referral Bonus Program

Job summary

Coupa is seeking a Customer Solution Partner to collaborate with Sales and shape delivery project scope, estimates, and costing. You will work with partners and internal teams to articulate value and ensure early payoff for clients, including large, multinational accounts.

The role emphasizes building relationships at all levels, designing engagements, and expanding Coupa services through direct and partner channels. A strong track record in services sales and procurement processes is essential.

Qualifications

• Proven experience selling consulting projects, solutions, or managed services for a Software/SaaS firm, with expertise in procurement and accounting processes.
• Background in managing services engagements for large, multinational customers, with executive-level prospects and C-level executives.
• Credible at all levels, adept at building strong relationships internally with customers and partners.
• Proficiency in tools like Salesforce, Excel, Word, OpenAir, or similar.

Responsibilities

• Identify, qualify, develop, and close new service engagements in collaboration with Account Managers/Sales.
• Actively participate in sales cycles, covering all aspects of Coupa services.
• Design, estimate, and/or scope engagements, both directly and through partners.
• Support the development of customized service offerings to meet client needs.
• Provide feedback to the Solution Delivery Team on the suitability of existing packages to customer needs, supporting continuous improvement.

Skills

Procurement expertise

Sales experience

Executive relationship management

Solution-oriented

Tools

Salesforce

Excel

Word

OpenAir

Job description

Why join Coupa?

Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of the Customer Solution Partner to Coupa:

The Customer Solution Partner (CSP) is a pivotal role where you will collaborate with Sales to articulate Coupa's approach, methodology, and scope for delivery projects, emphasizing early value delivery. In this strategic position, you will collaborate closely with partners, challenging and shaping proposal estimates and plans. You will assemble Coupa's part in proposals, encompassing scoping, estimating, and costing.

What You'll Do

• Identify, qualify, develop, and close new service engagements in collaboration with Account Managers/Sales.
• Actively participate in sales cycles, covering all aspects of Coupa services.
• Design, estimate, and/or scope engagements, both directly and through partners.
• Support the development of customized service offerings to meet client needs.
• Provide feedback to the Solution Delivery Team on the suitability of existing packages to customer needs, supporting continuous improvement.

What You Will Bring to Coupa

• Proven experience selling consulting projects, solutions, or managed services for a Software/SaaS firm, with expertise in procurement and accounting processes.
• Background in managing services engagements for large, multinational customers, demonstrating success with executive-level prospects and C-level executives.
• Credible at all levels, adept at building strong relationships internally with customers and partners.
• Structured and rigorous, yet solutions-minded and service-oriented, with a track record of sales overachievement and proficiency in tools like Salesforce, Excel, Word, OpenAir, or similar.

¥11,659,000 - ¥13,213,667 a year

OTE range JPY 14 574 000-16 516 667 with a mix of 80/20

The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Global Well-Being Perks (For All Employees Globally)

• Global Wellness Days:Enjoy two designated, company-wide paid wellness daysoffeach year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together.
• BirthdayTime-Off:Celebrate your day!Coupa provides a paid dayoffon yourbirthdayor another day of your choice within yourbirthdaymonth.
• VolunteerTimeOff(VTO):Giving back is in our DNA.We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about.
• Employee Assistance Program (EAP):Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents.
• Business Travel Protection:Travel with peace of mind.Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel.
• Referral Bonus Program:Share the Coupa experience!Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles.

Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Please be advised that inquiries or resumes from recruiters will not be accepted.

By submitting your application, you acknowledge that you have read Coupa's Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.