Customer Site Inventory Specialist – Austin, TX

Fictiv; Austin (TX); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K plan

Parental leave programs

Paid volunteer days

Job summary

Fictiv in Austin, TX seeks a Customer Site Inventory Specialist to oversee a sophisticated inventory system, monitor station performance, and manage stock across departments. You will track parts, respond to customer requests, and coordinate timely deliveries while maintaining accurate records of usage and machine performance.

The role requires 1–3 years in inventory management or technical support, strong technical aptitude, and a solid command of Microsoft Office.

Qualifications

• 1-3 years of experience in inventory management, production, or technical support.
• Strong technical aptitude and proficiency with Microsoft Office.
• Willingness to learn inventory management systems.
• Excellent problem-solving and organizational skills.
• Ability to work independently and respond to emergencies.

Responsibilities

• Oversee daily operations of an advanced inventory management system.
• Operate and maintain inventory stations in various departments.
• Track, receive, and install parts and components inside stations.
• Monitor inventory levels and replenish stock as needed.
• Perform daily checks and troubleshoot operational issues.
• Respond to customer requests and emergencies promptly.
• Coordinate with suppliers and internal teams for timely deliveries.
• Maintain records of inventory, usage, and machine performance.
• Generate reports on inventory station usage and levels.
• Ensure all stations meet safety and operational standards.

Skills

Inventory management

Technical aptitude

Independent work

Problem solving

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Inventory software

Job description

Impact In This Role

We are seeking a reliable and detail-oriented Customer Site Inventory Specialist in Austin, TX to oversee the daily operations of an advanced inventory management system which includes monitoring inventory station performance, managing inventory levels, tracking and receiving parts and components, and responding to customer needs. The ideal candidate will have previous experience managing inventory or technical systems.

What You’ll Be Doing

• Oversee the daily operations of an advanced inventory management system which includes monitoring inventory station performance, managing inventory levels, tracking and receiving parts and components, and responding to customer needs
• Operate and maintain inventory stations installed in various departments
• Track, receive, and install parts and components inside the inventory stations
• Monitor inventory levels and ensure stock is replenished as needed
• Perform daily inventory station checks and troubleshoot any operational issue
• Respond to Customer Requests and emergencies promptly
• Coordinate with suppliers and internal team to ensure timely delivery of parts
• Maintain accurate records of inventory, usage, and machine performance
• Generate reports on inventory station usage and inventory levels
• Ensure all inventory stations meet safety and operational standards

Desired Traits

• Must live within reasonably close proximity to 78725 (Austin, TX) to respond to emergency needs
• 1- 3 years of experience in an inventory management, production, or technical support role
• Strong technical aptitude
• Proficiency with Microsoft (Outlook, Excel, Word, and basic computer systems)
• Willingness to learn and be trained in inventory management systems
• Previous experience managing inventory or technical systems
• Excellent problem-solving skills and a proactive attitude
• Ability to work independently and handle urgent situations
• Strong attention to detail and organizational skills
• Familiarity with using technical equipment and inventory software (training will be provided)
• Effective written and conversational skills in English; Spanish is a plus
• Experience in a customer-facing role is a plus
• Available to respond to emergencies outside regular hours

Physical Requirements

• While performing the duties of this job, the employee routinely is required to sit; walk; talk and hear; use hands to keyboard, fingers, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Perks and Benefits

• Competitive medical, dental, and vision insurance
• 401K plan
• Parental leave programs
• Paid volunteer days
• And much, much more!

Salary: $19.00 to $22.00 per hour, depending upon experience