Customer Shopper

Meijer; Canton Charter Township (MI); On-site; USD 1,653,000 - 2,204,000; Full time

Benefits offered by this job

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Paid education assistance

Development programs for advancement

Paid family care leave

Medical/dental/vision

Job summary

Meijer is seeking a Digital Clerk to fulfill online curbside orders and ensure a smooth pickup experience for customers. You will support accurate order fulfillment, payment collection, and friendly curbside service.

Key responsibilities include greeting customers, collaborating with store leadership, and maintaining organized curbside operations with attention to safety and efficiency.

Qualifications

• High school diploma or equivalent required.
• Strong communication skills and a customer-first approach.
• Ability to learn new technologies quickly.
• Minimum of 1 year of experience; prior retail experience preferred.
• Past cashier experience preferred.
• Detail-oriented, organized, and dependable.
• Process-driven with the ability to follow procedures efficiently.
• Past online ordering experience a plus.
• Ability to perform physical tasks such as lifting, bending, and standing for extended periods.

Responsibilities

• Provide remarkable service at the curbside pickup area through accurate order fulfillment and payment collection.
• Greet each customer with a courteous, friendly attitude (in person and on the phone) and respond to questions and needs.
• Maintain positive working relationships with customers, team members across the store and leadership.
• Resolve customer concerns quickly by partnering with leadership when needed.
• Receive daily workflow through a dashboard and fulfill orders throughout the shift.
• Select items throughout the store, scan/verify products, and bag items appropriately using bagging standards.
• Store and stage orders correctly while following food safety guidelines.
• Keep the curbside area clean, neat, and ready for the next pickup.
• Support other tasks as needed to keep operations running smoothly.

Skills

Customer service

Communication

Tech literacy

Retail experience

Cashier experience

Detail-oriented

Procedural compliance

Online ordering experience

Physical stamina

Education

High school diploma or equivalent

Tools

POS systems

Order management dashboards

Job description

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!

Meijer Rewards

• Weekly pay

• Scheduling flexibility

• Paid parental leave

• Paid education assistance

• Team member discount

• Development programs for advancement and career growth

This position will be responsible for fulfilling a customer's online curbside order.

Deliver convenience: one pickup at a time.

At Meijer, we're more than a retailer. We're a family company that serves people and communities. When you join our team, you're supported with opportunities to grow, lead, and make a real impact at work and beyond.

If you enjoy staying active, working with technology, and creating a smooth, friendly experience for customers, this role could be a great fit.

Why You'll Love Working Here

We invest in you-because when our team thrives, our communities do too.

• Weekly pay

• Team member discount

• 401(k) with company contributions

• Paid parental leave

• Paid education assistance

• Development programs for advancement and career growth

• Paid family care leave

• Medical/dental/vision

• And more!

What You'll Do

As a Digital Clerk, you'll help drive customer loyalty and satisfaction by shopping their orders quickly and accurately, creating an easy pickup experience from start to finish.

You'll:

• Provide remarkable service at the curbside pickup Meijer Pickup area through accurate order fulfillment and payment collection the carside experience
• Greet each customer with a courteous, friendly attitude (in person and on the phone) and respond to questions and needs
• Maintain positive working relationships with customers, team members across the store and leadership
• Resolve customer concerns quickly by partnering with leadership when needed
• Receive daily workflow through a dashboard and fulfill orders throughout the shift
• Select items throughout the store, scan/verify products, and bag items appropriately using bagging standards
• Store and stage orders correctly while following food safety guidelines
• Keep the curbside area clean, neat, and ready for the next pickup
• Support other tasks as needed to keep operations running smoothly

In short: you'll turn online orders into easy, reliable, 'right-on-time' pickups.

What You Bring

You don't need to know everything on day one, we'll train you. What matters most is your service mindset and attention to detail.

• High school diploma or equivalent required
• Strong communication skills and a customer-first approach
• Ability to learn new technologies quickly
• Minimum of 1 year of experience; prior retail experience preferred
• Past cashier experience preferred
• Detail-oriented, organized, and dependable
• Process-driven with the ability to follow procedures in an efficient, consistent way
• Past online ordering experience a plus
• You have the ability to perform physical tasks, such as lifting, bending, twisting, and standing for extended periods

We opened our doors more than 90 years ago with the goal of helping people provide for themselves and their family. Today we're a multi-billion dollar retailer with more than 70,000 employees across six states. Our Midwest geography includes corporate offices in Grand Rapids, Michigan, plus manufacturing facilities, distribution centers and over 270 stores across Michigan, Illinois, Indiana, Kentucky, Ohio and Wisconsin.Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace. We are committed to treating all persons with dignity and respect. Meijer's policy is to not discriminate because of any applicant or team member's race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully-protected classification. If you have a disability and require a reasonable accommodation to complete any part of your application, please click here to submit your request. Submissions that are not seeking help to complete the application due to a disability will not be responded to.