Customer ServiceWarehouse Counter

Clinton Appliance & Furniture; Clinton (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Training & development

Dental insurance

Health insurance

Opportunity for advancement

Job summary

Clinton Appliance & Furniture is seeking a detail-oriented Assistant to join our team at the Warehouse Counter. You will help keep operations organized and support our team by handling inquiries, drafting communications, and ensuring accurate scheduling and reporting.

You will read parts diagrams, process sales, and manage invoicing while maintaining a safe, efficient workspace. Growth opportunities are available through training and development initiatives.

Qualifications

• 2+ years of office and/or customer service experience.
• Detail-oriented with strong organizational skills.
• Outstanding written and verbal communication abilities.
• Bilingual in English and another language.
• General computer proficiency and ability to learn new software.

Responsibilities

• Respond to customer inquiries timely and professionally.
• Draft communications, file documents, and assist with facility management.
• Prepare operational reports and schedules for accuracy and efficiency.
• Handle invoicing and collections processes.
• Monitor the facility to ensure safety and maintenance.
• Read parts diagrams to locate parts for customers’ appliances and equipment.
• Take payments and process sales in person and over the phone.

Skills

Customer service

Organization

Communication

Multitasking

Bilingual

General computer proficiency

Microsoft Office

Tools

Microsoft Office

Job description

Benefits:

• Employee discounts


• Paid time off


• Training & development


• Dental insurance


• Health insurance


• Opportunity for advancement

We are looking for a talented Assistant to join our team! you will be responsible for supporting our Warehouse Counter to help them stay organized and complete tasks that allow them to focus on more advanced responsibilities.

You are detail-oriented and take pride in being highly organized. With a knack for building processes and communicating effectively, you play a key role in helping our team stay efficient so we can serve our customers!

Responsibilities:

• Respond to customer inquiries timely and professionally


• Perform general office duties, including drafting communication, filing, and facility management


• Prepare operational reports and schedules to ensure accuracy and efficiency


• Handle invoicing and collections process


• Monitor the facility to ensure that it remains safe, secure, and well-maintained


• Reading parts diagrams to help find parts for customers appliances and lawn and garden equipment


• Write sales and take payments in person and over the phone

Qualifications:

• 2+ years of office and/or customer service experience


• Strong attention to detail, solid organization, and time management capabilities


• Outstanding written and verbal communication skills


• Self-motivated with the ability to manage multiple priorities


• General computer proficiency


• must be Bilingual

Benefits/Perks:

• Flexible Scheduling


• Growth and Career Advancement Opportunities


• Great Working Environment