Customer serviceSales

StraightLine Moving; Roscoe Township (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

StraightLine Moving is a growing local business in Roscoe Township, Illinois, seeking an energetic and driven Customer Service Representative. The role involves answering phones, calling leads, and assisting in the logistics of local and long distance moves.

The ideal candidate will manage customer communications throughout the moving process, handle inquiries, and resolve any complaints efficiently. Join us in our exciting growth journey!

Qualifications

• Energetic and driven individual with a focus on customer service.
• Ability to handle complaints and provide appropriate solutions.
• Experience in coordinating services and communicating effectively.

Responsibilities

• Answer phones and call leads for local and long distance moves.
• Handle customer complaints and follow up to resolve issues.
• Communicate with customers throughout the move process.

Skills

Customer service skills

Communication skills

Problem-solving skills

Job description

We are a local growing business in a exciting industry. We are seeking an energetic driven sales person to help in our next chapter of our growth. This job will include answering phones and calling leads for local and long distance professional moves. A move coordinator will handle the logistics of a move including communicating with all parties involved in moving, packing and shipping a customers belongings as well as communicating with them throughout the entire move process. Customer Service Representative must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience.