Customer Services Representative

Apex Systems; Draper (UT); Remote; USD 60,000 - 80,000; Full time

Job summary

Ein etabliertes Unternehmen im IT-Servicebereich sucht engagierte Kundenservice-Mitarbeiter für eine voll remote Position. Diese Rolle erfordert hervorragende zwischenmenschliche Fähigkeiten und die Fähigkeit, Kundenprobleme effektiv zu lösen. Sie werden in einem dynamischen Umfeld arbeiten, das Ihnen die Möglichkeit bietet, Ihre Karriere zu fördern und sich weiterzuentwickeln. Mit flexiblen Arbeitszeiten und einer Vielzahl von Vorteilen ist dies eine großartige Gelegenheit für alle, die in einem unterstützenden Team arbeiten möchten.

Benefits

Medizinische Versicherung

Zahnversicherung

Lebensversicherung

401K-Programm

Mitarbeiteraktienkaufprogramm

HSA (Health Savings Account)

EAP (Employee Assistance Program)

Zugang zu Schulungsressourcen

Zertifizierungsvorbereitung

Karrierecoach

Qualifications

• Mindestens 1 Jahr Erfahrung im Kundenservice.
• Erfahrung in einer Büroumgebung mit Telefon und Computer.

Responsibilities

• Lösen von Kundenanfragen und Problemen in einem Teamumfeld.
• Erreichen von operativen Zielen und Unterstützung des Kundenservice.

Skills

Kundenservice

Büroumgebung

PC-Anwendungen

Kommunikationsfähigkeiten

Education

High School Diploma oder GED

Tools

Windows PC-Anwendungen

Job description

We see you're coming in from Europe. Are you interested in a position with Apex Systems? Send us your information and resume or call us at our Cork office [phone]

Job#: 2072355

Job Description:

Apex Systems is hiring Customer Service Representatives to work with our client located in the SLC/Provo area. This is a 100% fully remote role. However, candidates need to be local to this area. If you are interested, please email an updated copy of your resume to Kayla, Sr. Professional Recruiter at [e-mail]

Job Title: Customer Service Representative

# of openings- 10

Remote role- client will provide equipment

Location of client: SLC/Provo area

Rate: $19/hour

Hours: Monday-Saturday (open flexibility 7 am - 7 pm) Closed on Sundays.

Start Date: May 21st or 22nd

Job Summary:

This role requires excellent people skills to help solve customer issues effectively. Individuals hired for this position will work to achieve personal operational goals in a collaborative team environment. Our client is a thriving business with a personal significance, offering a rare combination that will allow your career to flourish.

Requirements

Minimum of 1 year of customer service experience.

Minimum of 1 year of experience in an office setting environment using a telephone and computer.

High School Diploma or GED required.

Authorization to work in the United States.

Availability to work 40 hours per week, including weekends.

Excellent people skills and an eagerness to help.

Familiarity with computer and Windows PC applications, including the ability to learn new and complex computer platforms.

Requirements

Frequent speaking and listening using a headset.

Sitting for long periods, using hands/fingers across keyboard or mouse, handling other objects.

Working in a service center environment with moderate noise levels due to representatives talking, computers, printers, and floor activity.

Great opportunity to work fully remote!! Apex Systems has opportunities for multiple Call Center Representatives to support our client in the financial health services space. In addition to working with a highly successful company, this opportunity offers training and career growth!

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [e-mail] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview:Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.