Customer Services Clerk

U.S Air Force; North Charleston (SC); On-site; USD 25,000 - 40,000; Full time

Job summary

Join a dynamic team at a renowned military installation, where you'll play a key role in providing exceptional service at the Joint Base Charleston Wrenwoods Golf Course. This position involves engaging with patrons, managing transactions, and ensuring a welcoming atmosphere in the pro-shop. You'll have the opportunity to work in a supportive environment that values trust and integrity. If you have a passion for customer service and retail, this is the perfect opportunity for you to thrive and contribute to a vibrant community.

Qualifications

• Experience in retail sales and cash handling.
• Ability to operate a cash register and handle transactions.

Responsibilities

• Serve as a pro-shop clerk, selling merchandise and handling transactions.
• Maintain cleanliness and organization of the pro-shop.

Skills

Cash Handling

Customer Service

Retail Sales

English Proficiency

Job description

About the position:

This position is Non-appropriated Fund (NAF) and will be assigned to the Joint Base Charleston Wrenwoods Golf Course, SC. The position may occasionally work at the Redbank Golf Course located on the Naval Weapons Station, with the schedule determined by the needs of the facility.

Duties

1. Serves as a pro-shop clerk/cashier-checker, selling merchandise such as clothing, footwear, golf clubs, accessories, sporting goods, and other items.
2. Operates cash register, handles transactions including cash, credit cards, and charges to member accounts.
3. Processes green fees, rental services, storage fees, and special orders.
4. Validates green fee cards and explains product and service usage to patrons.
5. Assists with fitting apparel, logs tee times, and answers phone inquiries.
6. Displays merchandise, maintains the pro-shop's cleanliness and organization, and assists with pricing and inventory.
7. Performs other related duties as assigned.

This position is a position of trust.

Application Process

If interested, preview the online application here: Application Link

Requirements

• Must complete a background investigation with favorable results.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. Eligibility is determined based on the questionnaire and proof of eligibility must be provided by the closing date: 07/22/2025.

Eligible categories include Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference.

Experience Requirements

Experience can include paid, unpaid, or volunteer work through programs like Peace Corps, AmeriCorps, or other organizations. The resume must clearly describe relevant experience. Education qualifications require transcripts if applicable.

Qualifying Experience:

• Responsible clerical, office cash handling, or retail sales experience demonstrating the ability to perform satisfactorily.
• Knowledge of proper cash handling procedures and arithmetic used in transactions.
• Ability to operate a cash register.
• Proficiency in reading, speaking, and writing English.
• Skill in dealing with the public.
• Satisfactory completion of a National Agency Check with Inquiries (NACI).