Customer Service Warehouse Associate

Ewing Outdoor Supply; Suwanee (GA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Job summary

Ewing Outdoor Supply in Suwanee, GA is hiring a Customer Associate and Delivery Driver. The role combines in-store customer service with delivery and warehouse tasks, requiring physical activity, 50–70 lb lifting, and route-based deliveries in a fast-paced environment.

Preferred bilingual (English/Spanish) candidates are encouraged to apply. Prior green industry experience is a plus, and the company values safety and reliability in serving contractors and customers.

Qualifications

• Bilingual English/Spanish preferred but not required.

Responsibilities

• Go the extra mile to engage customers at the sales counter.
• Greet and direct customers with a friendly attitude.
• Provide accurate information on products, pricing and after-sales services.
• Answer customers’ questions about products/services.
• Deliver items to various addresses and follow assigned routes.
• Load, unload, and inspect items for delivery; operate delivery vehicle safely.
• Keep shelves stocked and assist with returns and exchanges.
• Coordinate with team to ensure smooth peak-time operations.

Skills

Bilingual English/Spanish

Job description

Ewing Outdoor Supply

4167 Suwanee Dam Rd

Suwanee GA

**Pay range $18 - $21 per hour **

**Preferred consideration for**

Bilingual (English/Spanish)

Reliable transportation a must

Ewing Outdoor Supply looking for a Customer Associate and Delivery Driver to provide excellent customer service at our fantastic branch in Suwanee!!! The correct new teammate will have a passion for customer service and safety, but also have the ability to hustle and keep up in a fast paced distribution warehouse, where serving our contractors and customers is our priority.

This position will have delivery and warehouse responsibilities, so the ability to flex and lift 50-70 lbs. will be required of you. We will be flexing your brain as well, building your skill set and product knowledge to help at the sales counter as you grow.

Prior green industry and landscape experience is preferred, but not required, we can teach you.

If your are bilingual English/Spanish, that would be preferred, but not a requirement. We will always look for the right team fit.

As a green industry leader for over 100 years,family ownedEwing Outdoor Supplyprides itself on working hard for our customers, growing our employees and having fun while doing it.

If this sounds like an opportunity that interests you, read the full job description provided above to see if you would be a fit for our team, and in our family.

**Preferred consideration for**

Bilingual (English/Spanish)
Reliable transportation a must

6:45am Start time

Responsibilities

• Go the extra mile to engage customers

• Greet and direct customers

• Provide accurate information (e.g. product features, pricing and after-sales services)

• Answer customers’ questions about specific products/services

• Conduct price and feature comparisons to facilitate purchasing

• Cross-sell products

• Ensure racks are fully stocked

• Manage returns of merchandise

• Coordinate with your team to provide excellent customer service (especially during peak times)

• Inform customers about discounts and special offers

• Provide customer feedback to the Store Manager

• Stay up-to-date with new products/services

• Deliver a wide variety of items to different addresses and through different routes

• Follow routes and time schedule

• Load, unload, prepare, inspect and operate a delivery vehicle

• Ask for feedback on provided services and resolve clients’ complaints

• Inform customers about new products and services

• Follow DOT regulations and safety standards

• Prior Outdoor Supply Industry Experience

• Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head.

• Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle.

• Customer orientation and ability to adapt/respond to different types of characters

• Ability to multi-task, prioritize, and manage time effectively

• Basic math skills

• Be able to lift 50-70 pounds

• Excellent communication skills, capable of building trusting relationships

• Ability to perform in fast-paced environments

• Valid driver’s license

• Excellent organizational and time management skills

• Good driving record with no traffic violations

Bonus Points for the Following*

• Bilingual (Spanish & English)

• Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)

• Proven work experience as a Customer Service Associate, Sales Associate, or similar role.

• Knowledge of inventory stocking procedures

• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k, IRA)

• Life Insurance (Basic, Voluntary & AD&D)

• Paid Time Off (Vacation, Sick & Public Holidays)

• Family Leave (Maternity, Paternity)

• Short Term & Long Term Disability

• Training & Development

• Wellness Resources

• Profit Sharing

We have the 4 C’s that make your job a career!

Career Development- To invest in your personal and professional growth, we offer a variety of training resources.

Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!

Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!

Care- We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!