Customer Service Warehouse Associate

Ewing Landscape Materials, Inc.; Garner (NC); Hybrid; USD 20,000 - 29,000; Full time

Job summary

Ewing Outdoor Supply is seeking dependable, customer-focused team members to join our Garner, NC operations team. This role blends customer service, warehouse operations, inventory support, local deliveries, and sales assistance, with comprehensive hands-on training provided from day one.

No prior industry experience is required; we value hard work, reliability, and teamwork. You’ll lift 50–75 lbs, work indoors and outdoors, and operate delivery vehicles on local routes while delivering

Qualifications

• Valid driver’s license with clean driving record.
• Ability to lift 50–75 lbs regularly.
• Comfortable working indoors and outdoors.
• Strong work ethic and reliability.
• Basic math and communication skills.
• Eagerness to work as a team and deliver world-class customer service.
• Spanish bilingual is a plus.

Responsibilities

• Greet customers, answer calls, field questions, and build customer relationships.
• Support customers in selecting landscape materials, outdoor supplies, and irrigation product recommendations.
• Pull, stage, and load customer orders, including stone, soil, mulch, and hardscape materials.
• Maintain a clean, organized, well-stocked warehouse and yard, following safety standards.
• Receive and stock deliveries and transfers; assist with cycle counts and inventory accuracy.
• Load and unload materials using company delivery vehicles; safely deliver to local job sites with world-class service.

Skills

Customer service

Warehouse operations

Inventory management

Delivery

Sales support

Teamwork

Physical fitness

Bilingual (Spanish)

Tools

Forklift operation

Job description

Pay: $ 18 - DOE

Location:

3609 jones sausage rd

Garner NC

Ewing Outdoor Supply isa fourthgeneration,family-ownedwholesale landscape, irrigation, and outdoor supply company looking for dependable, customer-focused team members to join our operations team.While we have a lot of mantras aroundthecompany, two are, "treat the customer right,"and "have fun doing it!"If that sounds like you, keep reading…

This role providesa variety of activities—includingcustomer service, warehouse operations, inventory support, local deliveries, and salesassistance -making it ideal for someone who enjoysbeingactive, working both indoors and outdoors, and being part of a fast-paced, team-oriented environment.Though preferred, thishands-on, foundational roledoesn't requireprior industry experience; we provideworld-class trainingto set you up for success from day one!

So, doyou valuehard work, customer service, and teamwork? If so,reach out becausewe want to meet!

Responsibilities

This role supports the day-to-day operationsin a fast-paced wholesale environment serving contractors and industry professionals.Job responsibilities include, but are not limited to:

Customer Service & Sales

• Greet customers, answercalls, fieldquestions, andbuildcustomerrelationships.

• Supportcustomers in selecting landscape materials, outdoorsupplies, andirrigation product recommendations.

Warehouse & Yard Operations

• Pull, stage, and load customer orders, including stone, soil, mulch, and hardscape materials.

• Maintain a clean, organized,well-stocked,and welcomingwarehouse and yard,whilefollowing all equipment and material-handlingsafetystandards.

Inventory Management

• Receiveandstockdeliveriesandtransfers.

• Assistwith cycle counts and inventory accuracy checks.

Delivery and Transportation

• Loadandunloadmaterials using companydelivery vehicleswhile following all safety protocols.

• Safelydelivercustomer materials in company delivery vehicles to local job sites, while providing world-class customer service upon arrival.

What we are looking for…

Valid driver's license and clean driving record

Ability to lift 50-75lbs regularly

Comfortable working indoors and outdoors

Strong work ethic and reliability

Basic math and communication skills

An eagerness to work as a teamand deliver world-class customer service

Preferred, but notrequired…

Warehouse associate experience

Delivery driver experience

Forklift Certification

Knowledge of irrigation, plumbing, or landscape materials(remember, our training rocks)

SpanishBi-Lingual isalways aplus

• Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head.

• Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle.

• Customer orientation and ability to adapt/respond to different types of characters

• Ability to multi-task, prioritize, and manage time effectively

• Basic math skills

• Be able to lift 50-70 pounds

• Excellent communication skills, capable of building trusting relationships

• Ability to perform in fast-paced environments

Bonus Points for the Following*

• Bilingual (Spanish & English)

• Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)

• Proven work experience as a Customer Service Associate, Sales Associate, or similar role.

• Knowledge of inventory stocking procedures

• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k, IRA)

• Life Insurance (Basic, Voluntary & AD&D)

• Paid Time Off (Vacation, Sick & Public Holidays)

• Family Leave (Maternity, Paternity)

• Short Term & Long Term Disability

• Training & Development

• Wellness Resources

• Profit Sharing

We have the 4 C's that make your job a career!

Career Development- To invest in your personal and professional growth, we offer a variety of training resources.

Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!

Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!

Care- We care about all our employees because we would not be where we are now (creeping up on 100 years) if it weren't for you!