Customer Service Warehouse Associate 195

Ewing Outdoor Supply; Pineville (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

401k

Life insurance

Paid time off

Family leave

Disability insurance

Training & development

Wellness resources

Profit sharing

Job summary

Ewing Outdoor Supply in Charlotte, NC is seeking dependable, customer-focused team members for a versatile Operations role. The job blends customer service, warehouse tasks, inventory support, and local deliveries, with world-class training provided on day one.

No prior industry experience is required, though a valid driver's license and ability to lift 50–75 lbs are needed. This is a full-time on-site position with a strong team atmosphere and opportunities to grow.

Qualifications

• Valid driver's license and clean driving record.
• Ability to lift 50–75 lbs regularly.
• Comfortable working indoors and outdoors.
• Strong work ethic and reliability.
• Basic math and communication skills.

Responsibilities

• Greet customers, answer calls, field questions and build customer relationships.
• Support customers in selecting landscape materials and irrigation products.
• Pull, stage, and load orders including stone, soil, mulch and hardscape materials.
• Maintain a clean, organized warehouse and yard and follow safety standards.
• Load and unload materials using company delivery vehicles and deliver to local job sites.

Skills

Customer service

Inventory management

Delivery coordination

Sales support

Communication

Basic math

Job description

Ewing Outdoor Supply

325 Westinghouse Blvd

Charlotte, NC 28273-6223

**Pay rate $18.00- < DOE

Ewing Outdoor Supply isa fourthgeneration,family-ownedwholesale landscape, irrigation, and outdoor supply companylooking for dependable, customer-focused team members to join our operations team.While we have a lot of mantras aroundthecompany, two are, "treat the customer right,"and"have fun doing it!"If that sounds like you, keep reading…

This role providesa variety of activities—includingcustomer service, warehouse operations, inventory support, local deliveries, and salesassistance—making it ideal for someone who enjoysbeingactive, working both indoors and outdoors, and being part of a fast-paced, team-oriented environment.Though preferred, thishands-on, foundational roledoesn'trequireprior industry experience; we provideworld-class trainingto set you up for success from day one!

Responsibilities

This role supports the day-to-day operations in a fast-paced wholesale environment serving contractors and industry professionals. Job responsibilities include, but are not limited to:

Customer Service & Sales

• Greet customers, answercalls, fieldquestions, andbuildcustomerrelationships.

• Supportcustomers in selecting landscape materials, outdoorsupplies, andirrigation product recommendations.

Warehouse & Yard Operations

• Pull, stage, and load customer orders, including stone, soil, mulch, and hardscape materials.

• Maintain a clean, organized,well-stocked,and welcomingwarehouse and yard,whilefollowing all equipment and material-handlingsafetystandards.

Inventory Management

• Receiveandstockdeliveriesandtransfers.

• Assistwith cycle counts and inventory accuracy checks.

Delivery and Transportation

• Loadandunloadmaterials using companydelivery vehicleswhile following all safety protocols.

• Safelydelivercustomer materials in company delivery vehicles to local job sites, while providing world-class customer service upon arrival.

What we are looking for…

Valid driver's license and clean driving record

Ability to lift 50–75lbsregularly

Comfortable working indoors and outdoors

Strong work ethic and reliability

Basic math and communication skills

An eagerness to work as a teamand deliver world-class customer service

Preferred, but nostrequired…

• Prior Outdoor Supply Industry Experience

• Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head.

• Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle.

• Customer orientation and ability to adapt/respond to different types of characters

• Ability to multi-task, prioritize, and manage time effectively

• Basic math skills

• Be able to lift 50-70 pounds

• Excellent communication skills, capable of building trusting relationships

• Ability to perform in fast-paced environments

• Valid driver's license

• Excellent organizational and time management skills

• Good driving record with no traffic violations

• Bonus Points for the Following*

  • Bilingual (Spanish & English)

  • Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)

  • Proven work experience as a Customer Service Associate, Sales Associate, or similar role.

  • Knowledge of inventory stocking procedures

• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k, IRA)

• Life Insurance (Basic, Voluntary & AD&D)

• Paid Time Off (Vacation, Sick & Public Holidays)

• Family Leave (Maternity, Paternity)

• Short Term & Long Term Disability

• Training & Development

• Wellness Resources

• Profit Sharing

We have the 4 C's that make your job a career!

Career Development- To invest in your personal and professional growth, we offer a variety of training resources.

Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!

Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!

Care- We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!