Customer Service Warehouse Associate

Dream Electronic Recycling; Chula Vista (CA); On-site; USD 22,000 - 34,000; Full time

Job summary

Dream Electronic Recycling in California is seeking a dependable Warehouse Associate and Drop-Off Attendant to assist customers with electronic recycling drop-offs. The role emphasizes friendly, professional service and accurate handling of materials in a clean, safe environment.

You will greet customers, help unload items, answer questions about accepted items and fees, and process payments on the POS system.

Qualifications

• Customer service and communication skills are essential.
• Attention to detail and reliability are important for accuracy in handling materials.
• Ability to lift up to 50 pounds and work in varying weather is required.

Responsibilities

• Greet customers and provide a welcoming, professional experience.
• Assist customers with unloading and directing electronic recycling materials.
• Answer questions about accepted items, services, and fees.
• Process payments for recycling or disposal fees using the POS system.
• Sort and stage incoming materials per company procedures.
• Coordinate with warehouse staff to keep receiving area organized.
• Perform other duties as assigned.

Skills

Customer service

Communication

Attention to detail

Reliability

Punctuality

Teamwork

Lift 50 lbs

Indoor/outdoor

Cashier experience

Recycling knowledge

Job description

Position Summary

We are looking for a dependable and customer-focused Warehouse Associate and Drop-Off Attendant to assist customers with electronic recycling drop-offs while maintaining a clean, safe, and organized work environment. As the first point of contact for many customers, you'll provide excellent customer service while ensuring all incoming materials are handled efficiently and according to company procedures.

Responsibilities

• Greet customers in a friendly, professional, and welcoming manner.
• Assist customers with unloading and directing electronic recycling materials.
• Answer customer questions regarding accepted items, recycling services, and applicable fees.
• Process payments accurately for items that require recycling or disposal fees using the company's point-of-sale system.
• Sort and stage incoming materials according to company procedures.
• Work closely with warehouse staff to keep the receiving area organized and operating efficiently.
• Perform other duties as assigned.

Qualifications

• Excellent customer service and communication skills.
• Friendly, professional, and positive attitude.
• Strong attention to detail and organizational skills.
• Reliable with excellent attendance and punctuality.
• Ability to work independently and as part of a team.
• Ability to lift up to 50 pounds and remain on your feet for extended periods.
• Comfortable working indoors and outdoors in varying weather conditions.
• Previous customer service, cashier, warehouse, or recycling experience is preferred but not required.

Preferred Skills

• Customer service and cashier experience.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving skills and a willingness to assist customers.
• Basic knowledge of electronics and e-waste recycling is a plus.

Work Location: In person