Customer Service Warehouse Assistant

Allen Lund Company; Fremont (NE); On-site; USD 38,000 - 40,000; Full time

Job summary

Join a leading transportation brokerage company as a Customer Service Warehouse Assistant in Fremont, NE. This entry-level position involves assisting drivers, maintaining load statuses, and ensuring safety in the warehouse. The role requires strong communication skills and a customer service orientation, with a supportive company culture that promotes growth and development.

Benefits

401k with a generous match

Career Growth Opportunities

Employee Recognition program

Competitive Compensation

Unparalleled Benefits & Wellness

Qualifications

• Experience in warehouse/yard/customer service/freight brokerage is a plus.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Assist drivers in navigating the Fremont, NE yard.
• Maintain up-to-date load status at all times.
• Inspect refrigerated trailers to ensure they are safe.

Skills

Self-motivated

Communication

Customer Service

Problem-solving

Time-management

Job description

2 days ago Be among the first 25 applicants

Our Story

With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow!

We are always looking for exceptional people to join our fast-paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service, and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing, and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!

Why we’re Awesome!!

• Inclusive company culture
• Training and Development
• Competitive Compensation
• Unparalleled Benefits & Wellness (we mean really good)!
• 401k with a generous match
• Career Growth Opportunities
• Transfer Opportunities
• Share in Company ownership
• Employee Recognition program

Position: Customer Service Warehouse Assistant

The role of Customer Service Warehouse Assistant is to help facilitate efficient traffic movement of loads that Allen Lund Company is assigned. As an on-site employee at one of our customer’s warehouse, professionalism and strong communication with the San Francisco team is essential. If this is you, or you like a challenge– let’s talk.

You will

• Assist drivers in navigating the Fremont, NE yard
• Communicate both verbally and electronically with drivers
• Start reefer units
• Clean out trailers as necessary
• Follow all safety requirements
• Maintain up-to-date load status at all times
• Update trucks on the road of any status changes
• Ensure carrier arrival times at depot
• Communicate verbally and electronically
• Work closely with the San Francisco team
• Other General Areas of Responsibility
• Inspect refrigerated trailers to ensure they are safe and ready
• Red tag any unsafe trailers and maintain work areas clean at all times
• Follow established inspection procedures and complete inspection sheets for each trailer
• Work schedule: Mon-Fri, 5:00 am - 2:00 pm

Skills and Experience

• Self-motivated, enthusiastic team player who excels in a fast-paced environment
• Experience in warehouse/yard/customer service/freight brokerage is a plus
• Excellent and effective communication skills
• Strong customer service orientation and excellent work ethic
• Ability to quickly process information and make decisions
• Effective negotiation and problem-solving skills, and ability to handle conflict
• Excellent time-management skills with the ability to multitask
• Highly organized and detail-oriented
• Ability to work well under pressure in a fast-paced environment

Pay Range

$38,000 - $40,000 per year

Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Truck Transportation

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