Customer Service/Warehouse

Express Employment Professionals - Cincinnati East; Lexington (KY); On-site; USD 28,000 - 36,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a Customer Service / Warehouse Associate to ensure orders are processed accurately and shipped on time. You will handle order entry, stock checks, packing, and basic warehouse duties in a fast-paced environment.

Ideal candidates have a high school diploma and strong organization, communication, and teamwork skills, with the ability to lift up to 50 lbs and use warehouse software.

Qualifications

• High school diploma or equivalent.
• Warehouse or customer service experience preferred.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to lift and move heavy objects (up to 50 lbs).
• Proficiency with warehouse management software and basic computer skills.
• Attention to detail and a commitment to accuracy.
• Ability to work independently and as part of a team.

Responsibilities

• Process customer orders and ensure timely and accurate fulfillment.
• Assist customers with inquiries, both in-person and over the phone.
• Maintain inventory accuracy by conducting regular stock checks and updates.
• Receive, inspect, and organize incoming shipments.
• Prepare and package orders for shipment.
• Collaborate with team members to ensure a smooth workflow.
• Maintain a clean and organized warehouse environment.
• Perform other duties as assigned.

Skills

Organization

Multitasking

Communication

Interpersonal

Attention to detail

Lifting 50 lbs

Teamwork

Independence

Education

High school diploma or equivalent

Tools

Warehouse software

Basic computer skills

Job description

Job Description:As a Customer Service / Warehouse Associate, you will be crucial in ensuring our customers receive their orders accurately and on time. You will be responsible for various tasks, including order processing, inventory management, and customer support.

Key Responsibilities:

• Process customer orders and ensure timely and accurate fulfillment.
• Assist customers with inquiries, both in-person and over the phone.
• Maintain inventory accuracy by conducting regular stock checks and updates.
• Receive, inspect, and organize incoming shipments.
• Prepare and package orders for shipment.
• Collaborate with team members to ensure a smooth workflow.
• Maintain a clean and organized warehouse environment.
• Perform other duties as assigned.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a warehouse or customer service role is preferred.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to lift and move heavy objects (up to 50 lbs).
• Proficiency in using warehouse management software and basic computer skills.
• Attention to detail and a commitment to accuracy.
• Ability to work independently and as part of a team.