Customer Service & Upsell Specialist

SmartRecruiters, Inc.; Roanoake (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Domino's on Water St is seeking a Customer Service Rep to take orders by phone and in person, upsell pizzas and sides, handle cash, and maintain a clean dining area. You will greet customers within ten seconds, assist pizza makers with toppings, and ensure a friendly, efficient service flow.

Ideal candidates bring experience in fast-paced customer service, strong communication, and a can-do attitude to contribute to a smooth store operation and customer satisfaction.

Qualifications

• Experience in customer service preferred.
• Ability to upsell and handle transactions.
• Strong communication and friendly demeanor.

Responsibilities

• Take customer orders by phone and in person.
• Upsell pizzas and sides to increase order value.
• Handle cash and operate the POS system accurately.
• Greet customers within ten seconds and address concerns.
• Keep the customer area clean and support food preparation as needed.

Skills

Customer service

Cash handling

Upselling

Phone orders

Tools

POS system

Job description

Domino's on Water St is seeking a Customer Service Rep to take orders by phone and in person, upsell pizzas and sides, handle cash, and maintain a clean dining area. You will greet customers within ten seconds, assist pizza makers with toppings, and ensure a friendly, efficient service flow.

Ideal candidates bring experience in fast-paced customer service, strong communication, and a can-do attitude to contribute to a smooth store operation and customer satisfaction.