Customer Service / Travel Specialists

HB Travels; Baltimore (MD); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Full training and ongoing support

Flexible scheduling

Exclusive travel discounts

Supportive team environment

Unlimited earning potential

IATA cards available for qualified agents

Job summary

A leading travel service provider is seeking motivated individuals to join their team as Customer Service / Travel Specialists. In this remote role based in Maryland, you will provide outstanding support to clients, helping them plan and book seamless travel experiences. Ideal candidates have excellent customer service skills, a passion for travel, and the ability to work independently. The role offers full training, flexible scheduling, and exclusive travel perks. Earn unlimited income potential while working in a supportive remote environment.

Qualifications

• Strong customer service and communication skills required.
• A passion for travel and helping others is essential.
• Excellent organization and attention to detail needed.
• Ability to work independently in a remote setting.
• Basic computer proficiency required, must be 18+.
• Previous customer service or sales experience is a plus, but not required.

Responsibilities

• Deliver top-notch service and reliable travel guidance.
• Plan and book trips tailored to client preferences.
• Build and maintain client relationships.
• Stay informed on travel trends and promotions.
• Solve problems quickly related to travel challenges.

Skills

Customer service skills

Communication skills

Organizational skills

Detail-oriented

Problem-solving skills

Remote work ability

Tools

Basic computer proficiency

Job description

About the job Customer Service / Travel Specialists

Do you have a talent for helping people and a passion for travel? Were looking for motivated individuals to join our team as Customer Service / Travel Specialists. In this remote role, you'll provide outstanding support to clients while helping them plan, book, and enjoy seamless travel experiences.

What You'll Do

• Deliver Top-Notch Service- Communicate with clients, answer questions, and provide reliable travel guidance
• Plan & Book Trips- Assist with flights, hotels, cruises, tours, and excursions tailored to client preferences
• Build Client Relationships- Provide personalized service before, during, and after their travels
• Stay Informed- Keep up with travel trends, promotions, and destination insights to offer the best recommendations
• Solve Problems Quickly- Handle booking issues or travel challenges with proactive solutions

What You Bring

• Strong customer service and communication skills
• A passion for travel and helping others explore the world
• Excellent organization and attention to detail
• Ability to work independently in a remote setting
• Basic computer proficiency and reliable internet accessMust be 18+ with a smartphone or computer
• Previous customer service or sales experience is a plus, but not required

What We Offer

• Full training and ongoing support, no prior experience required
• Flexible scheduling, part-time or full-time remote work
• Exclusive travel discounts and perks
• Supportive, collaborative remote team environment
• Unlimited earning potential
• IATA cards available for qualified agents