Customer Service / Travel Specialists

HB Travels; Akron (OH); Remote; USD 25,000 - 30,000; Full time

Benefits offered by this job

Full training and ongoing support

Flexible scheduling

Exclusive travel discounts

Collaborative remote team environment

Unlimited earning potential

IATA cards available

Job summary

A leading travel service company is seeking Customer Service / Travel Specialists to provide exceptional support while helping clients plan and enjoy their journeys. This remote role requires strong communication skills, a passion for travel, and excellent organizational abilities. You'll assist clients with flight bookings, accommodations, and personalized service. Enjoy flexible scheduling and exclusive travel perks as part of a collaborative team environment.

Qualifications

• Must be 18+ with a smartphone or computer.
• Previous customer service or sales experience is a plus, but not required.
• Excellent organization and attention to detail.
• Ability to work independently in a remote setting.
• Basic computer proficiency and reliable internet access.
• Must be 18+ with a smartphone or computer.
• Previous customer service or sales experience is a plus, but not required.

Responsibilities

• Communicate with clients, answer questions, and provide reliable travel guidance.
• Assist with flights, hotels, cruises, tours, and excursions tailored to client preferences.
• Provide personalized service before, during, and after travels.
• Keep up with travel trends, promotions, and destination insights.
• Handle booking issues or travel challenges with proactive solutions.

Skills

Customer service and communication skills

Passion for travel

Excellent organization

Attention to detail

Ability to work independently

Job description

About the job Customer Service / Travel Specialists

Do you have a talent for helping people and a passion for travel? Were looking for motivated individuals to join our team as Customer Service / Travel Specialists. In this remote role, you'll provide outstanding support to clients while helping them plan, book, and enjoy seamless travel experiences.

What You'll Do

• Deliver Top-Notch Service- Communicate with clients, answer questions, and provide reliable travel guidance
• Plan & Book Trips- Assist with flights, hotels, cruises, tours, and excursions tailored to client preferences
• Build Client Relationships- Provide personalized service before, during, and after their travels
• Stay Informed- Keep up with travel trends, promotions, and destination insights to offer the best recommendations
• Solve Problems Quickly- Handle booking issues or travel challenges with proactive solutions

What You Bring

• Strong customer service and communication skills
• A passion for travel and helping others explore the world
• Excellent organization and attention to detail
• Ability to work independently in a remote setting
• Basic computer proficiency and reliable internet accessMust be 18+ with a smartphone or computer
• Previous customer service or sales experience is a plus, but not required

What We Offer

• Full training and ongoing support, no prior experience required
• Flexible scheduling, part-time or full-time remote work
• Exclusive travel discounts and perks
• Supportive, collaborative remote team environment
• Unlimited earning potential
• IATA cards available for qualified agents