Client Services / Travel

HB Travels; Cary (NC); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Comprehensive training and ongoing support

Flexible remote work

Exclusive travel discounts

Supportive remote team environment

Unlimited earning potential

Job summary

A travel services company is seeking customer-focused individuals for a Client Services role. Work remotely to assist clients in planning and booking personalized travel experiences, while providing exceptional service and maintaining communication before, during, and after travel. The ideal candidates should have a passion for travel, strong communication skills, and the ability to organize details effectively. This position offers flexible hours, comprehensive training, and exclusive travel discounts.

Qualifications

• Passion for travel and helping others explore the world.
• Self-motivated and comfortable working independently in a remote environment.
• Reliable internet, computer or smartphone, and a dedicated workspace.

Responsibilities

• Help travelers plan and book personalized trips.
• Maintain communication to ensure client satisfaction.
• Keep up with industry trends and travel deals.
• Manage reservations and logistics accurately and efficiently.
• Address client challenges with proactive problem-solving.

Skills

Customer service orientation

Strong communication skills

Problem-solving abilities

Organization and attention to detail

Time management

Education

High school diploma or equivalent

Tools

Booking platforms

CRM systems

Job description

Are you passionate about travel and enjoy helping others create unforgettable experiences? Were seeking motivated, customer-focused individuals to join our team in a Client Services / Travel role. Work remotely while guiding clients, managing bookings, and delivering exceptional service.

What You'll Do

• Assist Clients- Help travelers plan and book personalized trips, including flights, hotels, cruises, and excursions
• Provide Exceptional Service- Maintain communication before, during, and after travel to ensure client satisfaction
• Stay Informed- Keep up with industry trends, top destinations, and travel deals to offer expert recommendations
• Manage Bookings- ️ Handle all reservations and logistics accurately and efficiently
• Problem-Solving- ️ Address client challenges before or during travel with proactive solutions

What Were Looking For

• Passion for travel and helping others explore the world
• Strong communication and interpersonal skills
• Excellent organization and attention to detail
• Self-motivated and comfortable working independently in a remote environment
• Sales or customer service experience is a plus (not required)
• Reliable internet, computer or smartphone, and a dedicated workspace
• Must be 18+

What We Offer

• Comprehensive training and ongoing support
• Flexible remote, work full-time or part-time
• Exclusive travel discounts and perks
• Supportive, collaborative remote team environment
• Unlimited earning potential
• IATA cards available for qualified agents