Customer Service & Transactions Specialist

Albertsons Companies, Inc.; Augusta (ME); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Inclusive work culture

Competitive wages paid weekly

Access to up to 50% of earned wages

Flexible work schedules

Associate discounts

Training and career development

Health and welfare benefits

Paid Time Off

Job summary

Albertsons Companies Inc. is seeking a Customer Service Clerk to provide high-quality service at the front desk. You will operate electronic scanning cash registers, process payments, and assist customers with loyalty program questions.

You will also handle returns, sell gift cards and lottery, and maintain a clean, organized service desk area while following store policies and demonstrating reliability and teamwork.

Qualifications

• Customer service experience or related background.
• Ability to operate electronic scanning cash registers and money-counting machines.
• Calmly handle stressful and complex situations.
• Clear communication with customers and teammates.
• Multi-task in a fast-paced store environment.

Responsibilities

• Operate cash registers and process customer payments, discounts, and loyalty questions.
• Assist customers with Loyalty Program questions or sign-ups and help locate items.
• Handle returns, sell gift cards and lottery, and process other transactions as needed.
• Maintain cleanliness of the Customer Service Desk and front area; replace stock in display areas.

Skills

Customer Service

Technical skills

Problem-Solving

Communication

Organizational skills

Teamwork

Reliability

Tools

Cash registers

Money-counting machines

Lottery

Wire transfers

Job description

Albertsons Companies Inc. is seeking a Customer Service Clerk to provide high-quality service at the front desk. You will operate electronic scanning cash registers, process payments, and assist customers with loyalty program questions.

You will also handle returns, sell gift cards and lottery, and maintain a clean, organized service desk area while following store policies and demonstrating reliability and teamwork.