Customer Service & Training Associate

Follett Corporation; Springfield (IL); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Corporation is seeking a Team Member in Springfield, Illinois, to provide exceptional customer service by assisting customers, answering inquiries, and handling transactions efficiently.

The ideal candidate should have a high school degree and basic computer skills, with the ability to provide support in training newcomers. The pay range is competitive, starting at $12.00 up to $22.46 per hour.

Qualifications

• 0-3 years of relevant experience.
• Must be able to handle cash and operate a POS system.

Responsibilities

• Provide exceptional customer service by greeting and assisting customers.
• Assist with training new team members and ensure sales floor is well-maintained.

Skills

Customer service

General computer skills

Education

High School Degree or equivalent

Job description

Follett Corporation is seeking a Team Member in Springfield, Illinois, to provide exceptional customer service by assisting customers, answering inquiries, and handling transactions efficiently.

The ideal candidate should have a high school degree and basic computer skills, with the ability to provide support in training newcomers. The pay range is competitive, starting at $12.00 up to $22.46 per hour.