Customer Service & Training Associate

Follett Corporation; Lebanon (IL); On-site; USD 16,531 - 30,940; Part time

Job summary

Follett Corporation is seeking a dedicated Team Member in Lebanon, Illinois, to provide exceptional customer service. Responsibilities include greeting and assisting customers with inquiries, ringing up purchases, and maintaining stock levels. This position requires a High School Degree or equivalent and relevant experience in customer service.

The pay range starts at $12.00 to $22.46 per hour, dependent on experience. Applicants must have basic computer skills and a strong focus on customer satisfaction.

Qualifications

• 1-3 years of relevant experience in a customer service role.
• Ability to handle cash securely and follow safe money-handling procedures.
• General computer skills for handling transactions.

Responsibilities

• Provide exceptional customer service and assist with inquiries.
• Ring up purchases using the POS system.
• Assist in training new team members and maintain stock levels.

Skills

Customer service

Cash handling

Basic computer skills

Education

High School Degree or equivalent

Job description

Follett Corporation is seeking a dedicated Team Member in Lebanon, Illinois, to provide exceptional customer service. Responsibilities include greeting and assisting customers with inquiries, ringing up purchases, and maintaining stock levels. This position requires a High School Degree or equivalent and relevant experience in customer service.

The pay range starts at $12.00 to $22.46 per hour, dependent on experience. Applicants must have basic computer skills and a strong focus on customer satisfaction.