Customer Service & Training Associate

Follett Corporation; Kinston (NC); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Corporation in Kinston, North Carolina, is hiring a Team Member to provide exceptional customer service by assisting customers with inquiries, managing transactions, and training new team members. The ideal candidate should have general computer skills, a high school degree, and 0-3 years of experience.

The job offers a pay range from $12.00 to $22.46 per hour, reflecting the role's responsibilities in a drug-free workplace.

Qualifications

• 0-3 years of relevant experience required.
• Strong focus on providing exceptional customer service.
• Ability to handle transactions using the POS system.

Responsibilities

• Greet customers and assist with inquiries.
• Answer phones and direct callers.
• Keep sales floor stocked and priced properly.

Skills

Customer service

General computer skills

Education

High School Degree or equivalent

Job description

Follett Corporation in Kinston, North Carolina, is hiring a Team Member to provide exceptional customer service by assisting customers with inquiries, managing transactions, and training new team members. The ideal candidate should have general computer skills, a high school degree, and 0-3 years of experience.

The job offers a pay range from $12.00 to $22.46 per hour, reflecting the role's responsibilities in a drug-free workplace.