Customer Service & Training Associate

Follett Corporation; Castle Hayne (NC); On-site; USD 16,531 - 30,940; Part time

Job summary

Follett Corporation is seeking a Team Member in Castle Hayne, North Carolina, to provide exceptional customer service. The role includes greeting customers, assisting with inquiries, directing calls, and processing purchases using the POS system.

The ideal candidate should have 0-3 years of relevant experience and a High School Degree or equivalent. The company promotes a drug-free workplace environment.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent required.
• General computer skills are necessary.

Responsibilities

• Provide exceptional customer service and greet customers.
• Assist with store inquiries and direct callers.
• Ring up purchases using the POS system.

Skills

Customer service

Phone handling

Money-handling procedures

Training new team members

General computer skills

Education

High School Degree or equivalent

Job description

Follett Corporation is seeking a Team Member in Castle Hayne, North Carolina, to provide exceptional customer service. The role includes greeting customers, assisting with inquiries, directing calls, and processing purchases using the POS system.

The ideal candidate should have 0-3 years of relevant experience and a High School Degree or equivalent. The company promotes a drug-free workplace environment.