Customer Service Trainee — Cross-Train & Grow in Store Ops

Goodwill Industries of Southern NJ and Philadelphia; Pennsauken Township (NJ); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

Life Insurance

Disability (Short/Long-Term)

PTO/Holidays

Discounts

Credit Union

Voluntary Benefits

Mylo

Job summary

Goodwill Industries of Southern NJ and Philadelphia is hiring a Donation-Utility Associate / Barcoder to process transactions, promote Round-Up donations, and maintain a clean, organized sales floor. You will be cross-trained to support growth and may assist with opening and closing procedures, with a flexible schedule to meet store needs.

The role emphasizes courtesy with customers, accurate cash handling, and effective use of store systems and announcements to serve patrons and support its

Qualifications

• Customer service ability to meet customer needs and resolve issues efficiently.
• Honesty/Integrity; credibility in the workplace.
• Reliability; dependable and trustworthy.
• Enthusiastic; bring energy to tasks.
• Accuracy; perform work thoroughly.
• Ability to communicate instructions in English, both verbal and written.
• Flexible schedule, including nights, weekends, and occasional long hours.

Responsibilities

• Process register transactions, handle money, count drawer.
• Encourage Round-Up donations from customers and target 40% Round-Up transaction average monthly.
• Cross-train as Donation-Utility Associate and Barcoder to support growth.
• Assist with opening and closing procedures as needed.
• Stock and maintain the sales floor with newly processed merchandise.
• Keep the store clean and organized on floors and dressing rooms.
• Identify prices using merchandise markings or with supervisor help.
• Operate store systems, phones, paging, and make routine announcements.

Skills

Customer Service

Honesty/Integrity

Reliability

Enthusiasm

Accuracy

Communication

Flexible schedule

Job description

Goodwill Industries of Southern NJ and Philadelphia is hiring a Donation-Utility Associate / Barcoder to process transactions, promote Round-Up donations, and maintain a clean, organized sales floor. You will be cross-trained to support growth and may assist with opening and closing procedures, with a flexible schedule to meet store needs.

The role emphasizes courtesy with customers, accurate cash handling, and effective use of store systems and announcements to serve patrons and support its