Customer Service Technician – On-Site Training Included

Auto‑Chlor System; South San Francisco (CA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Company vehicle

Phone

Gas card

Uniform

Tools

Medical

Dental

Vision

Life Insurance

401(k) with Profit Sharing

PTO

Federal holidays

Sick leave

Job summary

Auto-Chlor System is seeking a Customer Service Associate to join our on-site team in South San Francisco, CA. The role blends customer service with hands-on field responsibilities, including product delivery, equipment maintenance, and cross-training on installation and refurbishing.

You will build relationships with customers, manage accounts, learn our products, and participate in an on-call rotation. We provide extensive paid training and room for growth within a nationwide service

Qualifications

• Friendly, professional and customer-focused demeanor.
• Dependable and honest work ethic.
• Ability to work independently and manage daily schedule.
• Mechanically inclined and comfortable with basic hand tools.

Responsibilities

• Build strong relationships with customers and provide reliable service.
• Manage customer accounts and identify growth opportunities.
• Deliver chemicals, supplies, and equipment to customers.
• Perform routine maintenance on commercial equipment.
• Learn installation and refurbishment through cross-training.
• Identify customer needs and suggest additional products or services.
• Maintain inventory and daily schedule.
• Respond to questions and resolve service issues.
• Participate in on-call rotation.
• Represent Auto-Chlor professionally.

Skills

Friendly

Professional

Customer-focused

Dependable

Honest

Independent

Eager to learn

Mechanically inclined

Organized

Strong communicator

Tools

Hand tools

Job description

Auto-Chlor System is seeking a Customer Service Associate to join our on-site team in South San Francisco, CA. The role blends customer service with hands-on field responsibilities, including product delivery, equipment maintenance, and cross-training on installation and refurbishing.

You will build relationships with customers, manage accounts, learn our products, and participate in an on-call rotation. We provide extensive paid training and room for growth within a nationwide service