Customer Service Team Member - Floor Sales/Cashier

Nation's Best Holdings, LLC; Weatherford (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company as a Customer Service Team Member in Weatherford, Texas. Your role involves engaging with customers, assisting in sales and inventory management while ensuring exceptional service in a dynamic retail environment. This is an entry-level, full-time position that values teamwork and customer-centricity.

Qualifications

• Experience in retail or related industry is a plus.
• Proficiency in using computers and POS systems.
• Availability to work a flexible schedule, including nights and weekends.

Responsibilities

• Engage with customers, greet, and assist them.
• Process checkouts accurately and assist with inventory tasks.
• Maintain a clean, organized work environment.

Skills

Customer service

Problem-solving

Teamwork

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Job description

Customer Service Team Member - Floor Sales/Cashier

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Customer Service Team Member - Floor Sales/Cashier

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Join Our Team as a Customer Service - Floor Sales/Cashier Team Member in Weatherford, Texas!

Simms Lumber, part of Nation’s Best Holdings, is on the lookout for dynamic individuals to join our Customer Service - Floor Sales/Cashier Team in Weatherford, Texas. If you thrive in a fast -paced environment, enjoy solving problems and are passionate about providing excellent service, we want you to be part of our tea m!

What You Will Do And How You Will Contribute

• Engage with customers, greet, and assist them to create a positive shopping experience
• Help customers find the right products, provide recommendations and offer solutions for their projects
• Stock and organize merchandise to maintain a clean, well-presented store
• Answer phone calls in a polite and timely manner, addressing customer inquiries
• Assist with inventory-related tasks, including performing cycle counts, verifying stock levels and maintaining accurate records
• Upsell related items and promote the Do It Best reward program to build loyalty
• Follow company standards and procedures to ensure smooth store operations
• Process checkouts accurately, adhering to proper cash handling procedures
• Continuously expand knowledge of products across all departments to enhance service and identify selling opportunities
• Address and resolve customer issues with management support
• Maintain a clean, safe, and organized work environment
• Complete all assigned training to stay up-to-date with product knowledge and company policies
• Assist in other departments/functions as needed to provide great customer service
• Perform any other tasks as assigned by supervisors or management
  
  

What You Will Bring To Our Team

• High school diploma or equivalent preferred
• Proficiency in using computers and point-of-sale (POS) systems
• Previous retail or related industry experience is a plus
• Familiarity with cycle counting or inventory processes is beneficial
• Strong customer service skills and a willingness to go the extra mile to meet customer needs
• Ability to be a team player, help out wherever needed and contribute to a positive work environment
• Problem-solving mindset with the ability to anticipate customer needs and provide effective solutions
• Ability to manage multiple tasks in a fast-paced environment, staying flexible and adaptable
• Physical ability to lift and carry items weighing 25-50 lbs, bend, twist, squat, and reach throughout your shift
• Availability to work a flexible schedule, including nights and weekends, as required by the business
  
  

IF YOU’RE READY TO MAKE A DIFFERENCE AND GROW WITH US, APPLY TODAY!

What’s It Like To Work for Nation’s Best?

• Teamwork: A ll of our positions, in all of our stores, are hands-on. We work together, whenever necessary, to ensure a positive customer experience every time, every day .
• Support: We have local resources and a Dallas Support Team to help you along the way and to partner on projects.
• Autonomy: We em power entrepreneurial spirit in all our associates.
• Relationships: We believe the core of our business is the relationships we build.
• Continuous Improvement: We are focused on continuous improvement, ensuring expertise and solid best practices are shared across all of our regions and stores.
• Efficiencies: We maximize efficiency through best-in-class technology and consistent business practices nationwide.
• Growth Mindset: We are focused on long-term growth, both in our associates and the company.
• Atmosphere: This is not a suit-and-tie environment. We roll up our sleeves and get the job done.
• Community Service: Our divisions and associates are committed to serving and contributing to the communities in which we live and work.
• Safety: We strive to provide a work environment that is safe and healthy for all of our associates and customers. We want everyone to go home in the same condition in which they came to work that day.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Wholesale Building Materials

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