Customer Service Team Member

SW 9th; Des Moines (IA); On-site; USD 15,000 - 21,000; Full time

Job summary

KFC is seeking a Team Member (Customer Service) to join our Des Moines location. You will make and prepare guest orders with accuracy and efficiency, delivering a warm, friendly experience and maintaining high cleanliness standards.

You will help foster a positive team environment with a strong work ethic, demonstrate timeliness, and take pride in each task. Applicants must be at least 16 years old; some franchise locations may have additional requirements.

Qualifications

• Must be at least 16 years old.
• Location-specific requirements may vary by franchise.

Responsibilities

• Make and prepare guest orders with accuracy and efficiency.
• Provide a top-notch guest experience that includes friendly interactions, hot & fresh meals, and a commitment to cleanliness
• Contribute to the overall positive and collaborative family environment

Skills

Customer service

Guest interaction

Teamwork

Job description

Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that provides thorough training and learning opportunities to help you grow.

Team Member (Customer Service) Responsibilities:

• Make and prepare guest orders with accuracy and efficiency
• Provide a top-notch guest experience that includes friendly interactions, hot & fresh meals, and a commitment to cleanliness
• Contribute to the overall positive and collaborative family environment

Success Factors:

• Takes absolute pride in everything you do
• Values customer service and positively impacts our guests’ experience
• Brings an upbeat energy to the team
• Has a commitment to timeliness and a sense of urgency
• Practices high-quality food and cleanliness standards

Additional Info:

• You must be 16 years old to apply
• Keep in mind that this is just basic information. You'll find out more after you apply. Independently-owned franchised or licensed locations may have different requirements, and are solely responsible for setting the terms and conditions of employment for their restaurants.
• If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.