Customer Service Team Member

Iowa City; Iowa City (IA); On-site; USD 17,000 - 21,000; Full time

Job summary

Team Member (Customer Service) at KFC Iowa City is a frontline role focused on creating a fast, friendly guest experience. You will learn through thorough on-the-job training and become part of a supportive, family-like team.

Responsibilities include taking and preparing guest orders with accuracy, delivering hot and fresh meals, maintaining cleanliness, and contributing to a positive, collaborative atmosphere. Applicants must be at least 16 years old.

Qualifications

• Must be 16 years old to apply.

Responsibilities

• Make and prepare guest orders with accuracy and efficiency.
• Provide a top-notch guest experience with friendly interactions, hot & fresh meals, and cleanliness.
• Contribute to the overall positive and collaborative family environment.

Skills

Customer service

Teamwork

Cleanliness

Timeliness

Job description

Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that provides thorough training and learning opportunities to help you grow.

Team Member (Customer Service) Responsibilities:

• Make and prepare guest orders with accuracy and efficiency
• Provide a top-notch guest experience that includes friendly interactions, hot & fresh meals, and a commitment to cleanliness
• Contribute to the overall positive and collaborative family environment

Success Factors:

• Takes absolute pride in everything you do
• Values customer service and positively impacts our guests’ experience
• Brings an upbeat energy to the team
• Has a commitment to timeliness and a sense of urgency
• Practices high-quality food and cleanliness standards

Additional Info:

• You must be 16 years old to apply
• Keep in mind that this is just basic information. You’ll find out more after you apply. Independently–owned franchised or licensed locations may have different requirements, and are solely responsible for setting the terms and conditions of employment for their restaurants.
• If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.