Customer Service Team Member

Ankeny; Ankeny (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

KFC in Ankeny, IA is hiring a Team Member (Customer Service). You will take and prepare guest orders with accuracy, engage warmly with guests, and help maintain a clean, welcoming dining area. This role offers on-site training and opportunities to grow within our fast-paced restaurant family.

You will contribute to a fun, team-oriented environment, demonstrate pride in your work, and deliver a top-notch guest experience while staying mindful of timeliness and quality standards.

Qualifications

• Must have pride in every task and deliver quality guest service.
• Strong commitment to cleanliness and food safety standards.
• Ability to interact warmly with guests and work in a fast-paced environment.
• Willingness to learn and take direction from supervisors.

Responsibilities

• Make and prepare guest orders with accuracy and efficiency.
• Provide a top-notch guest experience with friendly interactions, hot & fresh meals, and cleanliness.
• Contribute to a positive and collaborative team environment.

Skills

Pride in work

Customer service orientation

Positive attitude

Timeliness

Education

Minimum age 16

Job description

Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that provides thorough training and learning opportunities to help you grow.

Team Member (Customer Service) Responsibilities:

• Make and prepare guest orders with accuracy and efficiency
• Provide a top-notch guest experience that includes friendly interactions, hot & fresh meals, and a commitment to cleanliness
• Contribute to the overall positive and collaborative family environment

Success Factors:

• Takes absolute pride in everything you do
• Values customer service and positively impacts our guests' experience
• Brings an upbeat energy to the team
• Has a commitment to timeliness and a sense of urgency
• Practices high-quality food and cleanliness standards

Additional Info:

• You must be 16 years old to apply
• If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.