Customer Service Support I

PDS Defense, Inc.; Mauston (WI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Direct Deposit

401(k)

Paid Holidays

Affordable Medical Coverage

Short-Term Disability Insurance

Career Counseling Services

Skills Training

Employee Referral Bonus

DailyPay

Job summary

PDS Defense, Inc. is hiring for a Customer Service Support I in Mauston, WI. This onsite role supports order planning, customer communication, and cross-department collaboration in a fast-paced setting. The position pays $22.02 per hour and may lead to a contract-to-hire opportunity.

The ideal candidate will have a high school diploma, strong written and verbal skills, and the ability to multitask while delivering accurate, timely responses. Onsite work is required in Mauston, WI.

Qualifications

• High school diploma or equivalent is required.
• Excellent written and verbal communication skills.
• Ability to multitask and prioritize effectively.

Responsibilities

• Plan and coordinate customer orders.
• Communicate daily with customers regarding their accounts.
• Work closely with multiple departments across the organization.
• Support customer needs in a fast-paced environment.
• Ensure accuracy and timely responses.

Skills

Accuracy & Attention to Detail

Strong Communication Skills

Positive Attitude & Strong Work Ethic

Education

High School Diploma or Equivalent

Job description

Call Center/Customer Service

Customer Service Support I Mauston, WI Posted: 10/20/2026

Job Description

Job ID#:

226840

Job Category:

Call Center/Customer Service

Position Type:

Associate - W2

Shift:

1

NOW HIRING!

Customer Service Support I

Mauston, WI

$22.02/hour

Job ID: 226840

PDS Defense, Inc.

Looking for a career opportunity with growth potential?

Join a fast-paced customer support team where you'll play a key role in order planning, customer communication, and supporting accounts ranging from global corporations to small businesses.

Possible Contract-to-Hire Opportunity

Schedule

1st Shift

Monday - Thursday: 8:00 AM - 5:00 PM

Friday: 7:00 AM - 4:00 PM

Overtime Required

What You’ll Do

• Plan and coordinate customer orders
• Communicate daily with customers regarding their accounts
• Work closely with multiple departments across the organization
• Support customer needs in a fast-paced environment
• Ensure accuracy and timely responses

Top Skills Needed

Accuracy & Attention to Detail

Strong Communication Skills

Positive Attitude & Strong Work Ethic

Qualifications

High School Diploma or Equivalent

Strong written and verbal communication skills

Ability to multitask and prioritize effectively

Must be able to work onsite in Mauston, WI

Interview Process

Interview Required

Benefits May Include

• Direct Deposit
• 401(k)
• Paid Holidays
• Affordable Medical Coverage
• Short-Term Disability Insurance
• Career Counseling Services
• Skills Training
• Employee Referral Bonus
• DailyPay (available in select locations)

*Benefits vary by assignment. Speak with your recruiter for complete details.

Job Requirements

Minimum Security Clearance:

No Clearance

Military connected talent encouraged to apply.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled